IT PM - Infrastructure

Job Description

Role: Project Manager

Role Summary

The Project Manager will be responsible for the day to day delivery, management and reporting of both Customer & Internal Cloud and Technology projects.

Duties & Responsibilities

• Produce and maintain project governance documents - PIDs, Plans, RAID log, progress & highlight reports, etc.
• Management of project resources in a matrix management environment.
• Identifying and managing project risks and issues, including appropriate mitigation.
• Reporting on the status, and progress against milestones, risks & issues.
• Managing project-related Change Requests.
• Liaison with customers, partners, third-party suppliers, as required.
• Adhering to CST and corporate policies and procedures related to the delivery process.
• Support the process of designing and implementing the solution by engaging with the Cloud and Technology technical design team.
• Ensure smooth and successful handover to operational and support teams for the ongoing delivery of service.
• Manage relevant procurement activity for the project.
• In conjunction with appropriate account resources, manage any commercial issues as a result of changes in project deliverables or scope identified throughout the transition or project management process, internally within NEC and with the customer and any third-party organisations.
• Obtain sign-off by the customer at appropriate stages of the project delivery.
• Seek to enhance the NEC Project Management Process through continuous improvement initiatives updating processes and documentation as appropriate.
• Behave in ways that actively contribute to the long-term strategic objectives of NEC.

Required Knowledge and Experience

·         Excellent Project Management experience particularly in relation to application Cloud hosting, SAAS and Technology Roadmap upgrades

·         ITIL certified to a Foundation level

·         Able to plan, organise and control all aspects of project delivery

·         Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams

·         Good technical knowledge and the ability to understand and communicate technical solution details to both technical and non-technical audiences. 

·         High Level of personal resilience

·         Ability to work in a fast-paced, deadline-oriented environment

·         Ability to manage multiple projects and conflicting priorities

·         Strong presentation skills and ability to present to external customers and partners

·         Excellent verbal and written communication skills

·         Flexibility around business travel

·         Power-user of office automation applications (Such as Word, Excel, MS Project)

·         Good to have experience or knowledge about Windows / Linux server operating systems

·         Good to have knowledge about core networking concepts

Desired Knowledge and Experience

·         ITIL Service Management accreditation

·         Sound understanding of technology solutions and their application within a government and corporate marketplace

·         PRINCE2 accredited

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