IT Partner Services Representative

To join our squad, you should enjoy identifying, analyzing and solving technical problems and should have a passion for delivering exceptional customer service. In this position you will be responsible for providing live chat assistance to our partners in resolving and supporting matters related to our web services and software. You will work in three shifts with exceptional conditions and benefits in our top of the line office, based in Budapest.

With us you will…

• Manage communication channels related to our web services working in three shifts
• Provide customer support in English via chat and e-mail
• Contribute recommendations and feedback for continually improving internal processes
• Increase customer satisfaction by using professional customer support techniques

• Upper intermediate written English language skills.
• High school graduation
• Intermediate computer skills
• Ability to multitask
• Flexibility when it comes to working hours, as our shifts can be day or night
• Customer service experience considered as a plus

• We're offering a range of 520,000 HUF - 570,000 HUF (gross/month) for this position 
• No more virtual backgrounds, just 30 days of real-life adventures. Goodbye, home office; hello, extra time off!
• Would you like to have just 4 working days almost every week? Your couch has been dreaming about it for a while!
• An exceptional compensation package (All You Can Move sport pass, a yearly 500.000 Huf /year cafeteria package)  
• Private health insurance for when you don’t feel so great 
• The opportunity to see your work directly contribute to the success of the company 
• We want you to grow with us, so we offer the opportunity to attend conferences, technical workshops, trainings, and meetups, along with certification possibilities 
• Company branded merchandise (goodies) 
• And finally, a fun, professional, and collaborative work culture where we guarantee there is never a dull day 

Byborg Enterprises is an equal employment opportunity employer. We consider individuals for employment based on their skills, abilities and experience. We thrive to attract and hire a strong, talented and diverse workforce, prohibiting discrimination based on race, color, religious or political beliefs, age, nationality, physical, mental or developmental disability, gender, sexual orientation. 

DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. 

NOTE: Byborg Enterprises SA does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency without prior approval from our Legal and Recruiting Department to be unsolicited, and such submissions will not be recognized for purposes of “ownership” of the candidate. 

We are in it for the long haul so your future is safe with us.