We are looking to hire an IT Operations Associate to join our team here at MANUAL!
This is a 3 month FTC which will be office-based (5 days per week on site), ideal for someone early in their IT career who is eager to learn and contribute to a fast-growing healthtech company. You’ll play a crucial role in managing IT hardware, supporting system administration, and assisting with key projects, including an upcoming office move.
RESPONSIBILITIES
Office Move Support:
Work closely with the IT Manager to assist with the technical aspects of the office move.
Ensure proper setup and relocation of IT hardware, including laptops, peripherals, and other network equipment.
Test systems and connectivity post-move to minimise disruption to business operations.
Hardware/Device Management:
Dispatch, receive, and maintain laptops and other IT equipment for employees.
Ensure all hardware is set up, configured correctly, and securely wiped when needed.
Help maintain an accurate inventory of IT assets and assist with hardware audits.
Software and System Support:
Assist in configuring and managing devices using Microsoft Intune.
Help monitor and maintain our antivirus solution to ensure robust endpoint security.
Support end users with Google Workspace, including account setup and troubleshooting.
IT Administration:
Provide first-line technical support to office-based and remote employees.
Assist in maintaining compliance with data protection regulations.
Document IT systems, configurations, and processes for internal use.
Collaboration and Flexibility:
Support the IT Manager with ongoing and ad hoc projects.
Respond promptly to day-to-day IT requests from employees and be the face of IT
Work in a team environment
You’ll work with all teams across the business
You’ll communicate your ideas and plan your work
You’ll review your work with senior functional team leads
