IT Operations Apprenticeship - Fresher

Responsibilities:

• Effectively manage inventory of laptops and accessories.
• Set up user accounts and systems for new employees.
• Interact with customers to troubleshoot laptop, printer, hardware, software and other peripheral device issues.
• Monitor IT ticketing system for incoming requests and resolve or escalate accordingly. 

• The candidate should have 0 - 1 year of internship experience. 
• Good interpersonal, written and communication skills.
• Customer-oriented and can work well under pressure.
• Detail oriented and ability to follow instructions.
• Knowledge of Google Workspace and Microsoft Office Suite. 
• Knowledge of Mac and Windows operating systems.
• Basic understanding of Networking, Systems and SaaS applications.
• IT support experience is a plus.

Education:

• Courses or training in any IT related discipline. Recent graduates with a Degree would be a plus.

All your information will be kept confidential according to EEO guidelines.