IT Enterprise Architect

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

 IT Enterprise Architect 

Why We Have This Role

Teams at Qualtrics depend on SaaS applications to do their jobs every day. As we’ve grown, so has the number of critical systems and connections between them. Our Enterprise Architect owns the vision for how those systems work together and how we get the most out of them. We’re looking for an experienced architect who can develop that vision and help us realize it.

How You’ll Find Success

• Thinking big - As our Enterprise Architect, you’ll develop the vision for the IT landscape at Qualtrics. You’ll understand our strengths and opportunities, and you’ll drive the initiatives to get us closer to our north star.
• Excellent communicator - You’ll communicate your vision to teammates across the organization: system admins, business partners, and members of our executive team.  
• Growth mindset - The application space changes rapidly. What worked last year, may not work this year. In this role, you’ll be excited to keep up with new developments across our systems landscape. We won’t always get it right the first time, and when we don’t, we’ll learn from it.
• Know your stuff - You’ll know the best technologies, understand what systems work best together, and you’ll be able to advise our team on how to get the most out of our application stack. 

How You’ll Grow

• Take charge of driving technology strategy and architecture, enhancing your leadership skills and ability to influence cross-functional teams while contributing to significant organizational change.
• Refine your ability to articulate complex technical concepts to a diverse audience, effectively communicating with stakeholders ranging from system admins to executive teams.
• Foster a growth mindset by working in a rapidly evolving application landscape, embracing new technologies and innovative solutions to keep your skills relevant and competitive.
• Deepen your technical knowledge and expertise in enterprise architecture by engaging with various SaaS applications and understanding optimal integration technologies.

Things You’ll Do

• Drive our enterprise-wide technology strategy, architecture, and solutions to support business objectives
• Define and maintain the IT architecture North Star, our vision of the ideal future state
• Design scalable, flexible, and secure architecture solutions to support the integration and interoperability of our critical SaaS systems
• Establish and enforce architectural standards, guidelines, and best practices for the development and implementation of solutions on our SaaS platforms
• Provide guidance and support to development teams to ensure adherence to architectural principles and standards
• Collaborate with business stakeholders, IT teams, and vendors to understand business requirements and translate them into technical solutions
• Stay abreast of industry trends, emerging technologies, and best practices in enterprise architecture to drive continuous improvement

What We’re Looking For On Your Resume

• Prior experience as an Enterprise Architect
• 10+ years of relevant experience
• BS degree in IT, IS, Computer Science, or a related field
• Experience with Salesforce, Netsuite, and ServiceNow is a plus

What you Should know about this team

• Our team thrives on collaboration across various functions, including IT, business partners, and system administrators. You’ll be working closely with diverse stakeholders to ensure that our architectural vision aligns with business needs.
• As an Enterprise Architect, you will be at the forefront of defining and maintaining our IT architecture "North Star." Your role will involve not just technical execution but also strategic thinking to guide our technology landscape.
• Your work will directly contribute to the effectiveness of our SaaS applications and their integration, giving you a chance to make a significant impact on how the organization operates and achieves its goals. 

Our Team’s Favorite Perks and Benefits

• Wellness Reimbursement - $300 per quarter for activities including gym memberships, massages, workout equipment, meditation apps, and more
• Experience Bonus ($1500/year) to use on an experience of your choice
• Competitive benefits packages
• Free lunches in the office

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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