Company Introuduction:
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Roles and Responsibilities:
Controls Design and Deficiencies
- Assist in the design, implementation and ongoing monitoring of IT general controls across Coupang Engineering and Corporate IT systems and its subsidiaries, which may include design of relevant processes or technical infrastructure to support controls
- Assist in driving IT control deficiency remediation efforts, including conducting root cause analysis, impact analysis, identify mitigating controls, creating remediation plans and hands-on coordination with IT process owners ensuring the success of remediation activities
- Perform quarterly IT deficiency evaluations in coordination with Finance.
Documentation
- Assist in the documentation and management of ITGC narratives, Risk and Controls Matrix, and the inventory of SOX in-scope IT systems, applications, supporting tools, and financial data flow mapping and keep them up to date on a regular basis.
- Ensure all ITGC Documentation, findings and audit requests are stored, collaborated on and accessible on the Company’s centralized SOX program management tool (Workiva)
Technical Knowledge
- Develop an deep understanding of the company’s platform infrastructure and processes, including knowledge of risks to service-oriented technology architecture, and how those systems interact with Corporate IT systems for the purposes of financial reporting
- Maintain an awareness of new and emerging IT risks, regulations and trends that impact technology controls and IT controls accordingly
Program Management
- Liase between Engineering & Corp IT for internal and external IT control audits, participate in IT walkthroughs, and assist management in responding to internal and external auditor requests relating to ITGCs, IT Application Controls (ITACs), and Key Reports, as necessary
- Assist in the communication status of IT control activities, verbally and in writing. Ensure that stakeholders are kept up to date on key information.
Other Responsibilities
- In partnership with Finance, Security, Engineering, and Corp IT teams, manage and remediate SOD conflicts identified in relevant financial reporting systems.
- Maintain an inventory of SOX in-scope 3rd party service organizations, obtain, and evaluate SOC reports based on a defined frequency, document results, and lead remediation of any unmitigated risks.
Education / Skills / Experience:
- Bachelor’s degree computer sciences, mathematics, management/computer information systems, accounting, or related fields. MBA or relevant graduate degree preferred – can be replaced by experience
- Bilingual in Korean and English
- Minimum 10 years of related work experience in information technology SOX compliance, IT risk management, or related fields
- Strong knowledge of Sarbanes-Oxley Section 404 (SOX) and IT General Controls
- Professional auditing, security, or technology designation (e.g., CIA, CISA, CISSP, CISRM, etc.)
- Knowledge of IT / Information Security risks and controls principles
- Foundation in analyzing, problem determination, and resolving complex IT problems
- Experienced with controls, or risk management with both enterprise applications and developed software, including:
- Service oriented architecture concepts
- Distributed systems access management and service deployment
- Modern software development practices
- Strong familiarity with AWS services and containerized distributed systems
- Strong familiarity with relational, object-oriented and messaging queue infrastructure
Other Key Attributes
- Excellent written and oral communication
- Ruthless Prioritization: self-directed and accountable with the ability to manage competing tasks within specified deadlines
- Move with Urgency: proven track record driving tangible results on short deadlines
- Comfortable with cross-team collaboration and communication
- Ability to be collaborative and to encourage collaboration
- Ability to positively influence others
