IT Business Systems Analyst Undergraduate Intern - Summer 2025

We have an opening for an undergraduate IT Business Systems Analyst Intern supporting the Enterprise Service Management Office (eSMO) within the Livermore Information Technology (LivIT) Program. This internship offers a unique opportunity to gain hands-on experience in analyzing business processes, identifying areas for improvement, and collaborating with IT teams to document effective solutions. The ideal candidate will possess strong analytical skills and excellent communication abilities.

In this role you will

• Conduct research on industry trends and best practices to support project initiatives.
• Create and maintain documentation, including process flows, user guides, and training materials.
• Analyze and interpret data to identify trends, issues, and opportunities for business process improvements.
• Assist in gathering and documenting business requirements through customer interviews, surveys, and workshops.
• Collaborate with IT teams to develop and design technology solutions that meet business needs.
• Assist in user acceptance testing (UAT) to ensure technology solutions developed meet business requirements.
• Assist in evaluating new tools and software solutions.
• Propose recommendations to enhance efficiency and effectiveness.
• Attend meetings and contribute to discussions regarding project status and updates.
• Perform other duties as assigned.

• Currently pursuing a degree in Information Technology, Computer Science, Mathematics or a related field.
• Strong analytical and problem-solving skills with attention to detail.
• Strong verbal and written communication skills.
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines 
• Ability to think creatively and adapt to changing requirements.
• Ability to present and communicate concepts and ideas. 
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Selected applicants will be required to provide current unofficial transcripts.

Why Lawrence Livermore National Laboratory?

• Included in 2024 Best Places to Work by Glassdoor!
• Holiday Pay
• Sick leave accrual
• Individual 401(k) contributions
• Inclusion, Diversity, Equity and Accountability (IDEA) - visit https://www.llnl.gov/diversity
• Our core beliefs - visit https://www.llnl.gov/diversity/our-values 
• Employee engagement - visit https://www.llnl.gov/diversity/employee-engagement

Security Clearance

None required.  However, this position involves U.S. Export Control; this work must be performed by a U.S. person (U.S. citizen, U.S. lawful permanent resident, U.S. national, or U.S. protected individual (e.g., refugee, asylee)).

If your assignment is longer than 179 days cumulatively within a calendar year, you must go through the Personal Identity Verification process.  This process includes completing an online background investigation form and receiving approval of the background check.  (This process does not apply to foreign nationals.)

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.  

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory.  If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request. 

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.