IT and Security Technical Program Manager

About the Role:

This role is a unique blend of technical program management, IT and security strategy, and operational leadership. Your work will drive Gusto’s IT and security programs with a focus on scalable, secure, and efficient technology processes. You will lead and support cross-functional programs interfacing with IT, Security, Product, and Engineering teams to enhance Gusto's technology infrastructure and security posture. Checkout what we are doing with Gusto Embedded.

Here’s what you’ll do day-to-day:

• Provide technical insights and recommendations to shape and drive Gusto’s IT and Security technology strategy.
• Serve as a technology and security strategist, partnering with stakeholders to own and evolve the roadmap for IT and security systems, reducing inefficiencies, and enhancing Gusto’s security framework as we scale.
• Lead and support cross-functional IT and security programs and projects, interfacing with Product, Engineering, and GTM teams.
• Identify, design, and implement new IT and security capabilities to enhance Gusto’s technology stack and operational security.
• Establish and manage an operating cadence to review business performance metrics, security compliance, and strategic project outcomes, delivering insights and recommendations to influence decision-making at the executive level.
• Collaborate with IT and security operations leaders as a trusted advisor to ensure robust and compliant technology solutions.
• Lead deep dives into complex IT and security projects, identify root causes of challenges, and coordinate cross-functional teams to execute flawlessly.
• Build and implement scalable and secure processes to support IT and security initiatives.
• Act as a bridge between technical teams and business stakeholders, ensuring clear communication and alignment on program objectives and outcomes.

Here’s what we're looking for:

• 6+ years of relevant work experience in IT, security, or technical program management roles with a focus on designing and managing large-scale, technically complex solutions.
• Proven track record of leading and executing strategic IT and security projects, including managing multiple stakeholders and cross-functional teams.
• Strong ability to develop and communicate insightful quantitative and qualitative analyses to support strategic decision-making in IT and security.
• Comfort with analyzing, questioning, and leveraging data to drive improvements in IT and security operations.
• Demonstrated experience in process improvement, particularly in IT and security, with a focus on making systems more secure and efficient.
• Ability to influence senior leaders and drive strategic initiatives with a focus on IT and security.
• Strong desire for continuous improvement and a passion for helping secure and support the organization.

Our cash compensation amount for this role is targeted at $140,000/yr to $165,000/yr in Denver & most remote locations, and $170,000/yr to $200,000/yr in New York & San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.