IT Administrator W/M

Are you looking to have an impact on the daily life of millions of entrepreneurs in France and Europe?

Do you thrive in a trustful, fast-paced environment?

Do you feel like our Engineering principles are aligned with your vision ?

Then Pennylane might be the right place for you — and you, might be the perfect fit for this role 🙂

We aim to become the most beloved financial Operating System of European SMEs.

We help business owners get rid of the time consuming hassle of handling accounting and finance, while giving them access to key information that they can use to make better decisions.

Meanwhile, we’re helping accountants. By using Pennylane, rather than doing manual and repetitive tasks, they can spend more time advising and guiding their clients.

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)

In 4 years of existence, we’ve managed to :

💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

💰 Raise a total of €84 millions, including from Sequoia 🌲, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

👨‍👩‍👧‍👦 Grow from 7 cofounders to 370+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (but also remotely), with a 5/5 rating on Glassdoor and an e-NPS of 94.

🌍 Build an international environment with more than 26 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

🎯 The missions

- Support (40%): you provide support to our teams in Paris and remotely (ticketing and training). There is no network administration or hardware repair.

- Projects (20%): optimization of our internal workflows, training teams on tools, writing and updating policies (ISO 27001) and knowledge bases, managing external providers etc

- Fleet (15%): you define the configuration rules for our Mac fleet (security, updates) and ensure its daily monitoring, notably thanks to our MDM.

- Software Administration (15%): you manage access to tools (SSO, rights) and you are one of the guarantors of access security and data protection

- Onboarding (10%): you are responsible for providing the equipment, preparing the machines and access to all our tools (SSO, rights) at the time of onboarding (and their recovery at the time of offboarding), as well as presenting the IT environment and security on the first day of work.

🥇 You are the ideal candidate if:

- You have initial experience as an IT Administrator, ideally in a context of strong growth and heavy use of SaaS

- You are comfortable with Apple environments and familiar with the administration of SaaS (such as Google Workspace, MDM like Jamf, Okta, ticket management tool.)

- Scripting experience is a plus (Bash/Zsh, Python)

- You have a taste for exchange and communication: as an IT Administrator, you are expected to be in daily contact with all Pennylane teams, as well as presenting and explaining IT rules and best practices

- You are rigorous and able to solve problems completely autonomously

- You are sensitive to security and compliance issues (data protection, access rights management, experience with ISO 27001 or SOC 2 would be a plus)

- You speak and write in English and French

📝 Recruitment Steps

- Initial introduction meeting with Audrey, Talent Acquisition Manager (30min)

- Interview with Guillaume, Head of Information Security (30 min) and Interview with Thomas, IT Manager (30 min)

- Case study at home (45 min) + a debriefing session with Guilhem, IT Administrator and Thomas, IT Manager (45 min)

- Interview with Félix, Chief Operations Officer (30 min)