Introduction
As an Invoice Acquisition Specialist based in India, you will play a crucial role in providing utility and invoice management services to our portfolio of clients. You will be responsible for ensuring the accurate and timely receipt of client invoices, maintaining our high standards for accuracy and efficiency. This role requires exceptional English-speaking skills and the ability to work night shifts to cater to clients primarily based in the United States.
Responsibilities will include
- Manage a portfolio of clients by tracking their monthly invoices and ensuring timely receipt.
- Optimize the invoice receipt process to expedite the receipt of invoices. Create projects and complete them in a timely manner.
- Coordinate with utility providers to quickly track down missing invoices.
- Execute proper procedures and follow-ups according to standard operating procedures (SOPs).
- Collaborate with team members and provide support to fulfill their job duties as needed.
- Partner with other departments to ensure a smooth transition when taking on new properties.
- Work closely with the Utility Service Manager and internal teams to meet client needs effectively.
- Meet department metrics and Key Performance Indicators (KPIs) to maintain high standards.
- Conduct timely do the analysis of the vendors based on the data we have in the system and provide inputs on service optimization.
Minimum Qualifications
- 3-5 Years of experience in a similar position or Industry is mandatory.
- Exceptional English-speaking skills, both verbal and written, to communicate effectively with clients/Vendors.
- Advanced computer skills with proficiency in Microsoft Office products, especially Excel.
- Ability to deliver high-quality results within strict deadlines.
- Excellent problem-solving skills and strong attention to detail.
- Self-motivated with the ability to succeed independently and in a team environment.
- Strong organizational skills to balance workload effectively and achieve optimal results.
- Ability to work collaboratively with team members in a fast-paced environment.
- Prior property management experience is a plus.
- Prior experience in Data Analysis and reporting is a must.
Naukri Job URL
Note:
This role requires working night shifts to accommodate the time zone difference with clients based in the United States. Exceptional English-speaking skills are essential to effectively communicate with clients and ensure a high level of customer satisfaction. Additionally, the requirements for relevant experience are elevated, with a preference for candidates with 3-5 years of experience in a similar role.
Entrata has been setting the standard for property management technology for nearly 20 years and continues to lead innovation in an industry that provides housing to tens of thousands of apartment communities around the world. People who come to work at Entrata are forward-thinking, hard workers who come together to collaborate and have a good time.
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
