The Investor Reporting Analyst’s primary role is to maintain consistent and timely reporting for all GSEs with a focus on Fannie Mae Reporting Guidelines. This individual will be responsible for timely and accurate reporting and exception resolution for Fannie Mae, Ginnie Mae, Freddie Mac, CMG Financial, and other private investors. They will be responsible for day-to-day, monthly, cyclical, and ad hoc reporting operations including but not limited to; portfolio and loan level exception management and resolution, accurate data reporting, and ensuring compliance with investor and internal controls. They will collaborate with all relevant servicing departments to establish a net-new mortgage servicer, as directed by the Head of Investor Reporting and Accounting. This person is experienced in the industry with a strong working knowledge and understanding of investor reporting processes and portfolio management and operations. This role involves ensuring compliance with regulatory requirements, optimizing current and developing operational processes, and collaborating with a team of investor reporting and accounting servicing professionals as well as corresponding servicing departments at CMG to design, build and enhance best-in-class processes.

ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to:

• Daily and monthly operations for the Fannie Mae, as well as Freddie Mac, Ginnie Mae or Private investor portfolios as needed, including remittances, exception correction and reporting, daily, monthly, and cutoff reporting, and reconciliations.
• Review and resolve all edits, rejects, and exceptions in a timely manner.
• Complete all daily, monthly, cycle, and ad hoc reporting within the SLA timeline.
• Custodial account management and research of variances/opens items identified through the reconciliation process.
• Root cause analysis and resolution of reporting exceptions between CMG’s servicing platform and investor systems
• Review of all Fannie Mae Purchase Advises to ensure transfer into investor IDs portfolio in a timely manner.
• Review and process all investor remittances in adherence with their respective guidelines.
• Collaborate with other servicing departments in building or improving new or current processes to improve the efficiency of operations.
• Assist with audits by providing required documentation or research as requested.
• Stay current on upcoming changes from the GSEs and determine impacts on system and operational processes.
• Maintain and follow all procedures and operational controls within the monthly process
• Research variances and opens items identified through the reconciliation process.
• Perform any other related duties as assigned by management. 

QUALIFICATIONS AND EXPERIENCE:

• Working knowledge of GSE and primarily FNMA databases and servicing platforms
• Familiarity with LoanServ
• Proficiency with investor reporting principles and concepts, including edits, rejects, and exception reporting and management, transaction codes, timely remittance, etc.
• The ability to work independently in a fast-paced, deadline-driven environment.
• Organized and detail oriented, ability to manage multiple priorities, strong sense of urgency and follow through
• Sound judgment, ability to think critically.
• Intermediate to advanced Excel skills.
• Proficiency in using and learning mortgage loan software.
• Ability to communicate and interpret complex information effectively in both verbal and written forms.
• Familiarity with the FNMA Reporting and Remitting calendars
• Ability to engage with managers and associates to achieve goals and objectives.
• Ability to work independently and as a member of high performing team.
• Commitment to excellence and extraordinary standards.

Direct Reports: No

PHYSICAL and ENVIRONMENTAL CONDITIONS

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

CMG pays a competitive salary which ranges from $85,000 to $90,000. Factors that affect salary may include: Investor Reporting experience, overall knowledge of mortgage servicing industry, number of years worked in mortgage industry, computer skills, customer service experience specific to working with mortgage customer's, and education.