What you'll do
- Provide inventory specialist product and project support, answering questions, and resolving any emerging problems that our customers might face, with accuracy and efficiency, via phone, email, support ticket system or company projects.
- Accurately build and develop new and existing products across multiple platforms and CMS systems including both dealer and OEM content and requests, ensuring compliance.
- Support website re-platforming activity to drive customer retention and encourage repeat and additional business.
- Provide internal and dealer training as required, relating to existing and new inventory-specific products.
- Quality Assurance checks and audits of inventory configurations and implementations prior to product delivery.
- Implement SEO best practices and monitor website analytics to optimise performance and user experience
What we're looking for
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
- Intermediate knowledge of Microsoft Excel and office suite including CSV, and TSV file types.
- Understand XML, and JSON file format inventory data for purposes of troubleshooting and configuration.
- Have a keen understanding of inventory data flow and change impacts at key touchpoints including inventory data purification suppliers.
- Have the ability to understand technical issues and translate them to a non-technical audience.
- Demonstrate an understanding of FTP, SFTP, AmazonS3 remote directory access data and troubleshooting.
- Expertise in Search Engine Optimisation (SEO) and how to better our web solutions for SEO.
- Good computer literacy and data entry skills, plus an intermediate understanding of HTML5 & CSS3 and Adobe Photoshop.
- An understanding of domain management, DNS and Zone updates.
A few other things we want to let you know about...
- i-Motor is an equal opportunity employer who prides themselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
- Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.
So come and join our team - because every role is a big role in our plans to go big.
