Duration: 6 months
Start Date: ASAP
Stipend: €1,200 - €1,300 per month (based on experience)
Languages: Fluency in English and French is required for this role, along with proficiency in an additional European language. German, Polish or Italian are preferred, though other European languages are also valuable.
Location: Paris (75010)
Remote Work: Partial remote work available, to be discussed with your manager
Opportunity: A permanent position may be offered upon successful completion of the internship, based on performance
About the role
Customer Delivery Manager
As a Customer Delivery Manager intern, you will play a pivotal role in driving customer satisfaction, ensuring seamless service delivery, and fostering customer loyalty. Acting as the primary contact for your portfolio of accounts, you’ll guide clients through onboarding and integration with our cutting-edge logistics technology, handling all operational requests from carrier onboarding to ongoing support.
What You’ll Do:
Onboard New Carriers: Introduce carriers to Shippeo’s platform, persuade decision-makers to adopt our solution, guide them through onboarding, and ensure successful integration.
Manage Operational Requests: Respond promptly to questions and inquiries from both carriers and customers within your portfolio.
Customize Technical Solutions: Partner with carriers to define tailored technical solutions, lead technical specifications, and oversee integration delivery according to plan.
Build Strategic Relationships: Develop and nurture strong relationships with accounts by engaging with their management teams and understanding their operational and technical needs.
Ensure Compliance and Success: Maintain consistent communication with accounts to ensure alignment with project requirements, creating use cases that showcase Shippeo’s benefits to their operations.
Collaborate Across Teams: Partner closely with the Operations team to execute all carrier onboarding activities smoothly.
What We’re Looking For:
You’re currently pursuing a Bachelor’s or Master’s degree in Engineering, Business, or a related field.
Prior experience in Project Management or Operations is a strong advantage.
Proven ability to multi-task and prioritize effectively in a fast-paced environment.
Able to work independently, take initiative, and proactively suggest improvements.
Exceptional communication and negotiation skills.
Fluent in English and French; proficiency in German, Spanish, Italian, Polish, or other European languages is a strong plus.
Motivated to excel in a dynamic, growing startup environment.
Application Requirements:
Since Shippeo operates internationally, please submit your CV in English. We’re eager to hear from you if you’re ready to take on a challenge and grow your career in a supportive, innovative environment.
We are looking for talents who share our values:
🚀 Ambition
💙 Care
🎯 Deliver
🤝 Collaboration
Find out more about our values in Our Culture Book
Discover your Dream Team!
Meet our Shippians and get to know more about their role at Shippeo!
Click here to watch their videos
Diversity Statement
We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.
We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.
