Reporting to the VAT Compliance Team Leader, the VAT Compliance Assistant Team Lead is mainly responsible for the co-ordination of team tasks to ensure the team can meet all tax office deadlines and provide excellent customer service. The VAT Compliance Assistant Team Lead is responsible for the supervision and mentoring of the VAT Compliance Reviewers, Preparers and Co-ordinators.
Location: Hungary or Bulgaria
Responsibilities:
- Assist the team with more complex VAT issues that arise during the preparation of the returns; clients/TO requests, submission issues
- Assist on client calls if needed to discuss more difficult or urgent cases.
- Assist the TL with the team administrative tasks and management reporting.
- Support and facilitate the introduction of process improvements and change within the team; Monitoring monthly error logs
- Assist in the role out of performance management reviewers for new members of the team.
- Assist in the training of new members of the team and ongoing training of the team in collaboration with the Senior VAT Manager for Knowledge and Training.
- Collaborate and communicate with other team in relation to the streamlining of internal processes, sharing information and providing excellent customer service as #OneTeam.
- Encourage and facilitate the role out of Comply onboarding within the team and provide suggestions/recommendations for improvements to the technology.
- Act as a backup to the VAT Compliance Team Leader during any leave of absence.
- Constantly work towards improvement of the professional knowledge required in order to successfully perform his / her duties
- Tracking the received penalties, clarifying the reasons, escalating to the TL if necessary; Updating penalty tracker
- TO letters distribution, record them in CRM, review and translate each letter, send it to the respective preparer and reviewer with a short explanation of what the letter referred to and dl for processing.
