Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide.

Taxback International is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 9 consecutive years, a “Best Workplace for Women” for the past 5 years and most recently, we were delighted to be recognised as a “Best Workplace in Tech” for the accreditation’s second year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis.

Location: Varna, VT or Shumen offices.

As an Enterprise Inside Sales Executive reporting to our VP of Client Management, you will be responsible for making outbound sales calls to our existing clients, so you must:

• Thrive in a consultative phone sales role.
• Communicate effectively to customers.
• Have the ability to drive, set, and monitor priorities.
• Cross sell and upsell our services.
• Provide an end-to-end client experience for consultative solutions sales.
• Review, research, and takes action as necessary.
• Acts as client escalation point for client care questions and queries. Resolves pending issues to ensure renewal opportunities can process through the stages and order can be transacted through our systems.
• Communicate with client via multi-channels, ie, phone, web chat and video.
• Work with our CRM, Customer support Tool and Salesforce
• Interact, partner and develop strong relationships across our sales channels and within the wider team.
• Provides regular updates to management.
• Have a positive attitude, drive, passion, and determination to pursue and close business.

Requirements

• Minimum 2 years’ experience in SaaS solution sales to SMEs and Corporates.
• Have the ability to pitch our award winning and cutting edge SaaS solution to c suite executives.
• Demonstrated track record of commercial achievements, meeting/exceeding pre-agreed targets.
• A reputation for rolling up your sleeves and getting results - someone with drive, passion and determination to pursue and close logos.
• Prior experience leading end-to-end technical solutions, from generating to closing, with the ability to engage C-level executives throughout.
• Superb time management, judgment, decision making, and problem-solving skills.
• Expert high-impact communication and presentation capabilities.
• High intellectual and emotional intelligence and innate ability to focus on partner /client needs.
• Credibility at all levels, including C-level and evidence of building strong relationships internally and with the customer.
• High professional and personal standards: thorough, organized and conscientious.
• Creativity, team player mindset and resilience.
• Minimum of a bachelor’s degree.
• Fluent English, additional languages an advantage.

Benefits

At Taxback International, We are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

• Flexible Working Policy with a combination of remote and office working
• Multisport Cards
• 22 Annual Leave Days for all employees plus additional days with length of service
• Lifework days: ½ day each quarter to get your life work done
• Additional Health Insurance including dental and vision care
• Team Buildings & Parties
• Life Insurance
• Refer a Friend Bonus
• Discounts across various stores, theatres, restaurants
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• CluneTech Life – corporate wellness program
• Monthly Food Vuchers
• Company Paid Trainings & Learning Accounts
• #OneTeam Awards and Annual Employee of the Year Awards
• Milestone Recognition Program
• Free Sports: Football, Tennis, Volleyball
• Employee Assistance Program
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!
• Compassionate Leave: up to 4 weeks paid leave for the loss of a loved one
• Compassionate Leave for pets:  up to 2 days
• 5 days company-paid Miscarriage / Pregnancy Loss Leave (applicable for partner also)

We would like to thank you for your interest in this role. Please note that only shortlisted applicants will be contacted for an interview.

At Taxback International, we’re proud to be an equal opportunities employer. Qualified applicants will be considered without discrimination on the basis of gender, marital status, family status, sexual orientation, religion, age, disability and race. This position is also suitable for individuals with permanent impairments (with ≥50% incapacity) who have no medical preventatives to be employed. The advertisement is suitable for candidates with disabilities who have no medical contraindications to work with a Video Display and significant visual strain.

Please note that when applying for a position with CluneTech, you voluntarily submit your personal data. This data will be processed for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data.