Internal Communications Director

Introduction to Demandbase: 

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

As the Internal Communications Director at Demandbase, you will play a key role in developing and executing our internal communication strategy. Your efforts will ensure that employees are well-informed, engaged, and aligned with the company’s vision, values, and goals. You will create and manage communication plans, content, and channels to foster a transparent, inclusive, and connected workplace.

The base compensation for this position, not including the company bonus, is: $140,000 - $175,000

What You'll Be Doing:

• Develop and implement a comprehensive internal communications strategy that aligns with company objectives and supports a positive organizational culture
• Work with cross-functional teams and executive leadership to define the internal communication strategy while providing ongoing counsel for effective and impactful communications
• Create engaging and informative content for various internal communication channels, including emails, newsletters, intranet, Slack, and presentations
• Help support senior leaders in delivering effective communications that resonate with employees and drive engagement
• Design and execute initiatives to boost employee engagement, such as town halls, Q&A sessions, and feedback forums
• Partner with people team partners to develop people program related communications
• Lead communication efforts for change management initiatives, ensuring clear and consistent messaging during times of transition
• Monitor and assess the effectiveness of internal communication efforts through surveys, metrics, and feedback, and make data-driven improvements
• Partner with the people team, marketing, and other departments to ensure consistent messaging and alignment across the organization
• Provide counsel as a trusted advisor to the global leadership team, help assess reputational risk matters, and handle sensitive and crisis communication pertaining to internal issues as needed
• Build and work cross-functionally to execute an integrated executive internal communications strategy 

What We're Looking For:

• 10-12 years of experience in internal communications or corporate communications at a modern technology company
• Exceptional written and verbal communication skills, with the ability to craft clear, concise, and engaging messages
• Ability to develop and execute strategic communication plans that drive employee engagement and support organizational goals
• Strong leadership and influencing skills, with the ability to work effectively with senior executives and cross-functional teams
• A creative mindset with the ability to develop innovative communication solutions and approaches
• Proficiency in using metrics and data to assess communication effectiveness and inform continuous improvement

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, no internal meetings Fridays, as well as access to Modern Health and other mental wellness resources. Additionally, we offer eight paid holidays and two additional week-long breaks when all Demandbase employees in the US take time off simultaneously (the week of July 4th and the week of Thanksgiving). We also provide 401(k), short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.