Internal Communications & Culture Lead

What you'll be doing:

• Create and implement a communications strategy that creatively informs and engages employees on business announcements, culture, and Internal Ops programs;
• Create key messages and select the appropriate internal channels to share them (regionally and globally, where applicable);
• Support company leadership and work closely with our Internal Ops team to navigate sensitive internal communication topics, change management, and elevate employee feedback. Build deep, trusted partnerships with business leaders and collaborate on key initiatives to increase team engagement;
• Guide employees through the scaling of our organizational tools, programs, and processes using engaging communications and strong change management principles;
• Monitor internal channels (email, Slack, etc.) to identify opportunities for employee engagement, connect them with resources, clarify information, and promote collaboration;
• Organize key internal initiatives, such as global and local events, to increase employee engagement;
• Elevate the onboarding process and contribute to the global employee experience by developing creative resources;
• Develop a point of view and own the strategy for internal communications, focusing on anticipating future needs and ensuring the team remains informed and aligned with our objectives and culture. You will own and iterate on best practices for using Notion and Slack.

What you need to have:

• 5+ years of relevant work experience in Internal Communications (this is not a managerial role);
• Ability to simplify complex topics in an easy-to-understand manner;
• Experience working on tight timelines and adapting quickly to change;
• Strong writing skills in English, with a focus on creative writing across various topics and copy-editing experience;
• Diligent attention to detail, balanced with the ability to multitask and execute tasks quickly;
• High levels of curiosity and creative thinking are key to creating compelling campaigns or solving unexpected challenges;
• Demonstrates a global mindset, cultural awareness and experience working with audiences across time zones and awareness of regional practices (or a willingness to learn them);
• Proven ability to influence and support senior executives and leaders;
• Proven ability to manage multiple deliverables in a deadline-driven environment;
• Experience writing business communications (e.g., executive emails);
• Strong execution mindset: we’re moving fast, and there’s a lot of exciting work to tackle every day.

What we would love to see:

• Willingness to take on new and diverse challenges;
• Positive attitude, strong humor and willingness to have fun, while working in a high-growth company;
• An organized person who’s cool under pressure, from pulling together our monthly company all-hands, to stakeholder management to align on messaging, or planning a virtual event with a short amount of time;
• Strong experience using Slack for internal communications (it’s our main communication tool), and preferred experience or familiarity with Notion. 

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.