Internal Account Manager

Our client, a well-established family-run business is seeking an enthusiastic Internal Account Manager to join their friendly team, They have built a strong reputation for delivering exceptional customer service and innovative solutions to their clients.

This company values employees who are humble, hungry for success, and smart in their approach to challenges.

The Role
An exciting opportunity has arisen within a growing sales team. The Internal Account Manager role involves managing key accounts, liaising with the business development team to nurture relationships, and ensuring the company remains the go-to provider for clients. You will be responsible for handling enquiries, processing quotes, and consistently staying in touch with clients to ensure their needs are met.

This role plays a critical part in freeing up time for the business development team, allowing them to focus on bringing in new business and continuing the company’s expansion.

Key Responsibilities

• Handle inbound sales leads from key accounts
• Take ownership of closing your own deals
• Work towards individual and team sales targets
• Follow up on quotes and maintain consistent client communication
• Build and maintain relationships with key accounts via phone and email
• Keep clients updated on delivery schedules and lead times
• Contribute ideas to enhance team performance and drive business growth

Requirements

Skills & Experience

• A passion for delivering outstanding customer service
• Experience working in a collaborative team environment
• Self-motivated with the drive to achieve and exceed targets
• Strong communication and organisational skills
• Proficiency in office and phone communication

Benefits

• Salary £30,000- £35,000
• Competitive commission structure

• Company bonuses linked to sales targets
• Laptop provided