This is a position in the Customer Firmware Enablement team of which mission is to engage with customers of Enterprise Class HDD products and ensure customer satisfaction on features, qualification and on-going support. The team is responsible for bringing up new Hard Disk Drive (HDD) FW and features, manage customer expectation and experience and provide FW engineering support to customers in qualifications and throughout the product life cycle.
Individual that demonstrates profound Firmware skills and excellent customer engagement and communication ability.
Individual also need to have fluent English and Chinese language skills to comprehend, and produce technical documents, communicate with both internal teams and external customers on issues, features, and collaborations
Because Western Digital thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity. Western Digital does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.
