Customer Onboarding:
* Oversee the client onboarding process, ensuring all necessary documentation and details are collected.
* Coordinate with clients to obtain required KYC documentation and assist with the completion of KYC forms.
KYC Compliance:
* Ensure that all KYC-related processes follow the company's policies, procedures, and regulatory requirements.
Risk Mitigation:
* Work closely with the compliance team to report and investigate any discrepancies or violations.
* Maintain and update client records in the company's CRM and KYC systems to ensure accurate data.
Client Interaction:
* Act as the first point of contact for clients during the onboarding process, providing a positive and professional experience along with Addressing the customer queries regarding documentation requirements, KYC policies, and onboarding procedures.
Internal Collaboration:
* Collaborate with the sales, legal, and compliance teams to ensure smooth onboarding and compliance adherence.
Drip Capital is a Trade Finance company providing collateral-free post-shipment finance to Exporters and Importers with instant approvals and minimal documentation.
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