Join Our Mission: Help the Helpers with Jane
At Jane, success means solving real customer problems and delivering solutions that delight and make a genuine impact on people’s lives and the healthcare community.
Collaboration is at the heart of what we do. We believe the best outcomes come from working together. You’ll work closely with your team to deliver results that are aligned, efficient, and high-quality, all while staying committed to our customers. At Jane, open and clear communication is key, and we’re always looking for ways to improve and grow.
Since we’re a remote-first company, you have the flexibility to work from anywhere in Canada. Every role, including this one, is designed to let you balance productivity and impact while being part of a team that’s making the world better.
Your Role in Our Journey
We’re building something meaningful and looking for a full-cycle Intermediate Recruiter to partner with our Marketing, Customer Support and Admin teams. From hiring for both new and existing teams to elevating our overall recruitment function, this role goes beyond simply hiring great people. It’s about enhancing team dynamics and continuously improving how we work to make Jane better every day.
As Jane rapidly evolves to meet customer needs, this role requires resilience, adaptability, and a focus on quality and communication—even when the path ahead isn’t always clear. We believe in continuous improvement—in our processes, ourselves, and our teams. You’ll seek feedback from internal stakeholders and consistently iterate to refine our recruitment approach.
You will collaborate with individuals at all levels—from ICs to VPs. Your success will depend on your ability to build strong, open relationships with candidates and hiring managers, while continuously building Jane as we grow.
Now I’m reading this back, it all sounds a little serious but our recruitment team (and Jane) are a very fun bunch that don’t take ourselves too seriously. Keiran - Recruitment Manager ✌️
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them
here.
We're a company that is growing rapidly, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, we would love to hear from you.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
The impact you could have
- You’ll be hiring across our Marketing, Customer Support, Go To Market (GTM) and Operations teams. Your hiring efforts will directly impact the positive reach and influence of Jane’s products globally helping thousands of clinics and millions of patients.
- Own and improve the hiring manager/interviewer experience: You’ll take full ownership of the hiring process, ensuring hiring managers and candidates have the best experience possible. This means consistently refining how you engage with them, providing guidance, and making a measurable impact on how teams are built.
- Collaborate with Senior Recruiters & People Partners: You will work closely with your team to design and implement programs that align recruitment initiatives with Jane’s broader people strategy. Together, you’ll solve hiring challenges, improve alignment between teams, and ensure a seamless candidate experience, all from the lens of strengthening the Jane team's ability to work collaboratively to build for our wonderful customers.
- Represent Jane in the community: Whether it’s through events, conferences, or other community engagements, you’ll be an ambassador for Jane, helping to build our reputation and attract top talent by showcasing what we stand for and the positive impact we’re making.
- Shape our future in key areas: At Jane, we’re still evolving in important areas like DEIB (Diversity, Equity, Inclusion, and Belonging), metrics, events, and community impact. You’ll have the opportunity to help shape these efforts from the ground up, driving initiatives that will make a lasting impact on the company and the community.
The experience we feel we need
- 3+ years of full-cycle recruitment experience with a focus on Marketing, Customer Support, Go-To-Market (GTM), or Operations teams.
- Experience with sourcing techniques across various platforms, including LinkedIn Recruiter, job boards, social media, and other relevant channels.
- Work experience in agency recruitment, retail, customer support, hospitality, or other customer-facing roles.
- Willingness to learn and improve recruitment processes through feedback collection and collaboration with team members.
- Proficiency with Applicant Tracking Systems and other recruitment tools.
- Experience working with hiring managers to define role requirements and align on candidate profiles.
- Proven ability to maintain motivation and a positive attitude during challenging recruitment periods, supporting team morale and achieving recruitment goals.
- A passion for continuous improvement, with exposure to recruitment metrics such as time-to-fill, conversion rates, and pipeline health to optimize hiring strategies and improve overall recruitment efficiency.
Compensation Expectations for the Role
Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $65,100 and a maximum annual salary of $97,600. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $77,300.
It's also possible to join Jane at a salary above or below this, which would mean a salary below $77,300 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $77,300 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.
Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.
More information on our benefits can be found here!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.
