Interim Head of People Operations - FTC

We are Dext – the world’s leading accounting and bookkeeping automation software provider. Our products empower businesses with real-time visibility and control over spending, payments, and expenses, helping accountants and bookkeepers work more efficiently with complex financial data workflows. 

Trusted by over 1 million SMBs globally, our solutions utilise AI and machine learning to transform the accounting process, making it effortless and accurate.

Operating across Europe, North America, and APAC with an expanding SaaS portfolio, we are looking for an Interim Head of People Operations to join on a Fixed-Term contract for 4 to 6 months. This is a great opportunity to lead the development, management and maintenance of global HR Operational systems, processes and policies that meet existing and future business needs, comply with local legislation and align with Dext’s culture. 🌍

The role - what you’ll do as Head of People Operations:

Reporting directly to our Chief People Officer and leading a team of 5 global HR Operations’ professionals, you will act as part of the wider People leadership team. You will provide the necessary tools and processes to the People function to enable them to support employees and managers in building high-performing teams and delivering key business outcomes! 🚀

The day-to-day:

• Define and develop the end-to-end HR processes for new starters, change, and leavers;
• Handle all necessary documentation and employee data management;

• Collaborate with finance on budgeting, pay, and benefits;
• Provide operational support on probation, performance, and succession planning;

• Maintain HRIS and identify opportunities for process automation;
• Report on employee data and metrics to inform business decisions;

• Develop and maintain global and local HR policies aligned with best practices and compliance;

• Work with finance and payroll to streamline payroll processes.

About you - what we are looking for:

Below are our ideal requirements, but we hire for potential, not just experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive, and empowering culture, so please apply if you meet the majority of these competencies. 

• Strong verbal and written communication across levels and locations;
• Ability to build strong relationships with senior leaders and stakeholders;
• Analytical skills to assess data and identify trends;
• Ability to make informed recommendations and decisions;
• Detail-oriented with a big-picture perspective;
• Project management expertise;
• Experience in People Operations and leadership roles;
• Proficiency in HRIS and awareness of HR Ops trends and technology;
• Collaborative and team-oriented;
• Focused on quality outcomes and problem-solving.

What you’ll be part of - our values, culture, and behaviours:

We are a fast-paced, ambitious FinTech organisation backed by Private Equity (HgCapital). Despite our scale, we maintain the agility of a start-up. Our values guide everything we do:

• Be Brave – Everyone has a voice and the opportunity to challenge the status quo.
• Be Exceptional – We strive for excellence in everything we do.
• Be Together – We succeed as a team, and individual success is inseparable from team success.🌟

Our behaviours practically express our values, shaping how we live and work at Dext. They guide our actions, influencing how we communicate, collaborate, and support one another. These behaviours are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

What we will give you - the perks:

• Competitive salary;
• Flexible working arrangements; 
• 25 days off plus bank holidays, volunteering days, summer hours, and a day off the week of your birthday;
• Employer-paid private medical insurance and health cash plan (Medicash);
• Cycle to work scheme;
• Access to LinkedIn Learning and learning hours (three hours every two-week that you can block in your calendar to focus on learning and development);
• Payroll giving;
• Mental health support through Help@Hand.
• More info about our benefits and more