This is a one year fixed , full-time position based in Germany or Poland. We are a digital-first organization and support mobile and flexible working.
ResearchGate is the professional network for scientists and researchers.
From rising sea levels to rising inequality, mass migration to mass extinction, the problems facing our world are immense. Still, we’re optimistic about the power of millions of scientists working in unity to overcome any challenge. We provide scientists with the help and support they need by connecting them to the world’s most active scientific community.
We've built a platform that gives the world's scientists the tools and services they need to connect, collaborate, and advance their research. Over 25 million members from 193 countries use ResearchGate to share, discover, and discuss research.
Job Purpose
This is a senior management position in our commercial Marketing Solutions business. Our Marketing Solutions products are designed to show researchers ads for the products and services they need to do their work. We provide companies offering these products and services with the opportunity to target their ads to specific scientific audiences.
Account Managers are the main point of contact for our customers, and focus on delivering outstanding service and product performance while cultivating strong relationships. Your role will be to ensure your team performs these functions in a way that benefits our customers and the scientists on the ResearchGate network.
Responsibilities:
- Head account management as a function, ensuring both excellence in delivery and further development to meet the changing needs of our customers.
- Lead a team of account managers who are responsible for helping Life Science companies best use ResearchGate’s Marketing Solutions to achieve their business and marketing objectives.
- Support team in revenue target attainment
- Manage all aspects of the solution delivery process, from team development to strategic account planning, and be a senior point of contact of our customers.
- Inspire and coach a team of front-line Account Managers to excel and accelerate the success of our clients.
- Create impact outside your core role by influencing cross-functional teams and by being an effective organisational leader.
Requirements:
- At least 5 years of people management experience in account management, and preferably several years of direct account management experience.
- Demonstrated success of double digit growth in a multimillion-euro business annually
- Clear customer orientation, with experience leading a team toward jointly defining customer objectives, including considerable experience developing joint-business-plans, QBRs, customer narratives, etc.
- Experience training and leading a team toward operational excellence, particularly regarding achieving digital-advertising KPIs.
- Track record of leading initiatives within a senior leadership team in a way that drives innovation, builds buy-in, and ensures execution.
- Experience providing feedback and thought leadership to product and marketing teams in order to guide cross-functional priorities and help meet sales objectives.
- Experience working with digital advertising, with global Life Sciences experience preferred, particularly as it relates to marketing and content marketing within these industries.
Life at ResearchGate
You'll be working in an open and empowered company culture, with the chance to individually shape your professional development and growth. Enjoy being a part of an energetic team that’s passionate about changing science for the better. We’re a team of optimists from around the world and from many different backgrounds guided by our mission to connect the world of science and make research open to all.
Enjoy a flexible working environment that adapts to your life circumstances, a generous 30 full days of vacation for you to unwind and days focused for your professional development to further grow your career along with free access to a platform to support your mental wellbeing.
We support a remote work approach by enabling our team to work across borders (up to 120 days a year) by partnering with WorkFlex. Most of us work from the comfort of our homes, but our office located in the heart of Berlin is still open for you as an opportunity to change scenery and meet others. We occasionally come together for team summits, workshops, and in-person meetings, but fully embrace a remote-first approach to work.
ResearchGate is an equal opportunity employer
We encourage people from all backgrounds and life experiences to apply with us and help us change the world of science. We commit to impartial and inclusive hiring processes, and therefore ask you to please refrain from adding a picture and your age to your application form or CV.
Our hiring decisions are made based on your skills and qualifications, regardless of your age, gender, origin or race/ethnicity, nationality, sexual orientation, disability status, religion, or any other (perceived) personal characteristics. We are excited to receive your application.
ResearchGate Intro and Mission
ResearchGate is the largest professional network for scientists and researchers. We've built a platform that helps the world's scientists and researchers to connect, collaborate, and advance their research to drive progress towards a better world.
Over 25 million members from 193+ countries use ResearchGate to share, discover, and discuss research.
