Installation Team Leader - Posh Services

Join our team and use your leadership skills to lead our team of technicians to deliver growth, high quality installations and service to our clients.

• Fantastic opportunity to join a global company
• Love plants and their Health and Wellbeing benefits? Only ambitious driven candidates need apply!

Posh Services (a division of Rentokil Initial), has a great opportunity for a Team Leader to join our team based in Penrith on a full time permanent basis.

Reporting to the Operations Manager, you will be responsible for leading, managing and developing the installation team. Responsible for delivering efficient, on-time quality installations achieving high customer satisfaction.

Responsibilities in this role include:

• Adhere to our company's safety standards at all times.

• Assist the Plantscape Consultant on bespoke designs and deliver on the project installation.
• A hands-on approach to Coach, mentor and train the Installation Team to achieve targets.
• Monitor and review service  and installation productivity rates, seek improvement and continually improve productivity.
• Conduct regular quality audits.
• Ensure Company service practices are met and identify opportunities to improve service standards.
• Ensure the team’s company vehicles are maintained in a safe, reliable and clean condition.
• Proactively resolve customers’ issues and develop and maintain long term customer relationships.

Ideally the successful candidate will have:

• Available for early starts - 4 am or sometimes earlier
• 3 or more years within the service industry, preferably Horticulture
• Prior experience working within the Plant Hire industry (Preferred)
• High level of communication 
• The drive to lead by example to set a high standard of customer service and standards
• Service complaint resolution

The successful candidate must be able to pass a pre-employment medical, reference & police check.

If this sounds like the opportunity you’ve been looking for to take your career to the next level, we would love to hear why you are the right person - click the Apply button now to submit your resume.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith

Technician

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”

Amanda Haans

Local Service & Sales Manager