Inside Sales Representative

• Manage incoming requests from your Senior Fire Systems Sales Leader, responding in a complete and timely manner.
• Proactively reach out to potential customers via phone, email, and other channels to generate sales opportunities.
• Support the Senior Fire Systems Sales Leader by providing information to conduct product demonstrations and presentations to showcase our offerings and address customer needs.
• Build and maintain strong relationships with clients to ensure customer satisfaction and maximize retention.
• Collaborate with the sales team to develop and execute strategies for achieving sales targets and objectives.
• Utilize CRM software to manage leads, track sales activities, maintain accurate records and create invoices following delivery.
• Review, monitor, and follow up on open customer orders, providing lead times and updated information as required.
• Incoming deficiency quoting and customer follow-up for timely resolution
• Assist in releasing equipment for immediate delivery
• RMA and Change Order request activity, processing and follow-up.
• Assist with communicating project schedules when required.

• Experience in inside sales, field sales, or account management in a B2B environment.
• Experience in fire protection, safety, industrial sales, or technical service is considered an asset.
• Proficient in MS Office, CRM systems, and inventory management systems.
• Strong interpersonal and communication skills, with a professional demeanor.
• Passion for sales, relationship-building, and working in a target-driven environment.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• A valid driver’s license and access to a vehicle is required.

More about the position:

• Ability to work with minimal supervision.
• Excellent time management skills; able to work under pressure.
• Solid analytical, organizational, and communications skills
• Strong interpersonal skills; effective at building relationships

Our offerings include:

• Competitive compensation and benefit package
• Vehicle allowance and gas card
• RRSP matching
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.