Inside Sales Executive

We are looking for an Inside Sales Agent who will play a critical role within the Croatian Sales Team, in order to pro-actively generate sales by working with viva.com's customer base. You will increase our product/service footprint, retain customers looking to close their account and reignite sales activity. You will work with the wider Sales/Customer Services/Technical teams to execute sales strategies, engage with customers, promote viva.com's full range of services, identify customer needs, negotiate best outcomes for both viva.com and the customer and close deals.

Why viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets. It is the payment institution with the largest footprint in Europe. Viva.com’s mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. An advocate for a sustainable cashless economy, the Organisation delivers digital payments services across three different time zones, in 17 languages and 9 currencies, featuring over 40 payment methods. Harnessing the power of revolutionary technologies, such as the viva.com | Terminal app and Smart Checkout Payment Gateway.Viva.com provides an omnichannel solution, that offers seamless, conversion-boosting and secure ways to process online and in-person transactions, streamlining business operations and enhancing the customer experience.

Learn more at viva.com

Key Responsibilities:

• Contact prospective customers (outbound calling) to drive awareness of the viva.com offering and competitive advantage with the ultimate target of setting an appointment for our field sales team
• Conduct screenings for potential customers
• Manage the full sales cycle covering account development, deal structuring and negotiating to close the sale
• Manage the entire portfolio in order to resolve and meet the needs of every customer
• Develop relationships with decision makers within your customer database
• Deliver high levels of customer service to generate additional sales referrals/leads

Requirements

• Previous B2B Sales experience
• Proven track record of successfully meeting sales quota (preferably over the phone)
• Experience of working with relevant computer programs (i.e., CRM software), as well as multiple communication channels, including telephone, email, webchat systems
• Excellent level of Croatian and good knowledge of English
• Willing to work from the office in Zagreb on a daily basis

Personal Profile:

• Excellent communication skills (verbal and written)
• Excellent negotiation skills
• Ability to work independently and under pressure
• A positive approach to objection handling

Benefits

• A competitive salary, based on your skills & experience
• Annual bonus upon performance
• Corporate Medical Plan
• Opportunity for a rapid career development
• Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
• Freedom to create your own network and the possibility to expand your horizons
• Opportunity to work in an international fintech company with a large cultural diversity
• Acquiring excellent knowledge in the payment and banking industry

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