Inside Sales Executive - Library Software and Services

Are you interested and passionate about helping libraries use the latest tools and technologies to make data-driven decisions? LibraryIQ a division of Library System & Services is an award winning technology and library advisory services organization that provides software and services to over 1300 libraries. Library IQ was built by librarians for librarians and is one of the most comprehensive analytics and operational efficiency platforms in the market today. We are honored to be recognized as an MLA Platinum Award recipient for 2023 and 2024 as well as being featured in the Library Journal Tech Showcase.

The Inside Sales Executive will identify, develop, outreach plans and maintain documentation in the Customer Relationship Management System (CRM). Will be engage in outbound call activity to prospect for customers, follow up on leads as a result of marketing initiatives and conduct technology demonstrations.  Will also engage in written and verbal correspondence to win and maintain new business. This is an ideal entry level position for a coachable individual that is comfortable with technology and working in a tele sales environment with daily key performance indicators. 

PRIMARY RESPONSIBILITES  

An individual must be able to perform each essential duty and responsibility satisfactorily.   

• Build awareness around the LS&S Brand 

• Run outbound call prospecting campaigns 

• Work closely and coordinate with marketing and direct sales teams 

• Ability to identify potential decision maker of organization 

• Regularly track activity in CRM 

• Grow satisfied client relationships 

• Other duties as assigned 

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required. 

• Bachelor’s degree required  

• At least one year of telesales experience required 

• Must have demonstrable CRM systems experience required; preferably Salesforce, previous dialer or campaign cadence software experience or experience with similar sales productivity tools
• Proven ability to work in a metrics-driven sales environment
• Library operational or library sales experience

• Thorough knowledge of strategic selling 

• Strong communicator and a highly competitive teammate 

• Risk-taker and willingness to accept rejection 

• Ability to quickly bond with prospects, control the sales cycle, quickly and thoroughly qualify and close opportunities 

• Process oriented and organized with the ability to manage multiple, diverse projects 

• Ability to work independently and be a self-starter 

• Have proven writing ability in conjunction with excellent presentation skills 

 Physical Requirements

• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
• Occasionally lifting of items weighing up to twenty-five (25) pounds such as files, books, and other materials.

Benefits

• Medical, Dental, Vision
• PTO
• Life Insurance
• 401K
• Wellness Resources
• Pay : $55,000- $70,000 plus commission
• Full Time Salaried position