Perfection Servo, a SunSource company, specializes in providing worldwide service, repair and remanufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries.
The Regional Inside Sales Position is responsible for prospecting leads for an assigned group of Regional Account Managers (RAMs).
Essential Functions
- Conduct phone prospecting for assigned Regional Account Managers, with the expectation of completing a minimum of 70 calls per day (350 calls per week) prospecting calls per week. Goal is to reach a minimum of 15% of prospective customer’s contacted – 10 per day (50 per week).
- Maintain account records for assigned sales territories via CRM sales software
- Work with all departments within Perfection Servo to ensure profitable growth of the assigned Regional Account Manager’s territories.
- Weekly review call or meeting with Sales Management Team
- May assist in scheduling pickups and shipping for the satellite office, if applicable
- Other projects and responsibilities may be added at the company's discretion.
Experience, Education and Skills
- Possession of high school diploma or equivalent (GED)
- Ability to communicate with customers, co-workers, management and others in a courteous and professional manner
- Ability to carry out multiple tasks in a fast paced office environment
- Possesses an outgoing and dynamic personality
- Possesses a strong work ethic
- Ability to work independently
- Computer literate – ability to navigate the internet to do research
- Working knowledge of Excel, Word, Outlook
- Hydraulic and/or electronic background or industrial experience helpful, but not required
Key Competencies
- Accountability: Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs, and performs one’s job with the broader goals in mind.
- Integrity: Acts in an honest and trustworthy manner based on personal accountability and a moral conviction to do the right thing.
- Interpersonal Relationships: Thinks carefully about the likely effect on others of one’s words, actions, appearance and mode of behavior. Maintains stable performance and emotional control when faced with opposition, pressure, hostility from others and/or stressful conditions.
- Drive for Results: Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement.
- Competitive: To outperform others who are selling goods or services in the same market. Does things that no one has requested that will improve or enhance products and services, avid problems, or develop entrepreneurial opportunities.
- Customer Focus: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. (“Customers” can be co-workers, peers or management as well as external consumers of a service.)
- Planning and Organizing: Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals and timetables to achieve maximum productivity.
- Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain all parties’ support and acceptance.
- Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills and judgment to accomplish a result or to serve one’s “customers” effectively. (Customers can be co-workers, peers or management as well as external consumers of a service.)
