We are looking for an Innovation Ops & Strategy Manager who is ambitious and up for the challenge of scaling and delivering clinical innovation initiatives at MANUAL.
You will leverage scientific research techniques to chart the future of health categories, responsible for learning, leading and launching value creation for our patients.
This role will report to the Clinical Innovation Director and sits within the clinical division of MANUAL. You will work closely with the Commercial Lead for Weight Loss, Head of Product, Head of Customer Insights and Clinical Research Lead on project delivery. The role is highly cross-functional, and you should contact commercial, operational and product teams daily.
RESPONSIBILITIES:
Design and deliver experiments that test new customer value propositions, product and go-to-market hypotheses,
Responsible for the operational execution of these internal research projects and tests,
Coordinate activities and deliverables of all project stakeholders so we’re moving as a team, including wider communication of progress to the company,
Relentlessly measure and track project KPIs, holding everyone accountable for execution. For example, clinical impact, recruitment and retention of participants,
Proactively identify and manage issues before they become problems, bringing creative solutions,
Working closely with external academic and research partners to deliver clinical trials
