Industry Strategy Director, General Merchandise, North America

Industry Strategy Director, General Merchandise, North America

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

About the Product Team:

Our Product team plays a key role in RELEX's continued growth by building innovative products for some of the world’s largest retailers and manufacturers. Leveraging advanced technologies like AI and machine learning, we develop solutions that are both powerful and user-friendly. Thanks to our team's efforts, we have some of the happiest customers in the industry—and they rely on RELEX to manage their daily operations efficiently. Our supply chain optimizations reduce 11 million kg of food waste every year.

At RELEX, we foster a collaborative and fun culture that celebrates talent, teamwork, and ambition.

Your Role: Industry Strategy Director, General Merchandise, North America

• Thought Leadership and Subject Matter Expertise:
  • Develop thought leadership content, including blogs, articles, and event presentations, to establish RELEX as a market leader.
  • Build relationships with key industry analysts through briefings and presentations to enhance RELEX's market position.
  • Stay updated on market trends, customer needs, and the competitive landscape to ensure RELEX remains ahead of the curve.
• Go-to-Market (GTM) Strategy & Value Proposition:
  • Define market segmentation strategies to support targeted sales and marketing efforts.
  • Craft differentiated value propositions that align with industry-specific needs, including tailored pricing models.
  • Ensure the availability and alignment of sales materials, product demos, and test drives with RELEX’s overall value proposition.
  • Collaborate with Sales and Marketing to track the execution and success of GTM strategies.
  • Develop and tailor sales strategies for major accounts in partnership with the Sales team.
• Sales Enablement & Account Support:
  • Support the execution of sales strategies by working closely with Account Executives and Pre-Sales teams.
  • Leverage industry expertise to build relationships with senior executives at target accounts, positioning RELEX as a strategic partner.
  • Coordinate with Pre-Sales and Product teams to align product offerings with individual customer needs and adapt value propositions based on market feedback.
• Product Collaboration:
  • Bridge the gap between RELEX’s central product team and local market insights to shape product strategies that reflect regional needs.
  • Inform and influence the Product Roadmap by gathering market, customer, and competitive insights.
  • Engage Product Management in customer discovery sessions to ensure detailed requirements are fully captured and understood.
• Operations Enablement & Partner Collaboration: 
  • Collaborate with internal teams and external partners to support the implementation of industry-specific solutions.
  • Stay actively involved in key customer implementations to secure success and extract actionable insights.
  • Build relationships with technology providers and third-party partners to create a strong support network for RELEX’s growth in General Merchandise.

We're looking for:

• 10+ years of experience in the General Merchandise industry at a senior level or in consulting roles (North America preferred).
• Proven thought leadership with insights on industry trends, challenges, and future opportunities.
• A passion for technology and continuous learning, with the ability to translate trends into business strategies.
• Strong communication skills, including public speaking at events, webinars, and conferences.
• Exceptional writing skills, with experience creating blogs, articles, and social media content.
• Collaborative mindset with experience working cross-functionally and influencing stakeholders across teams.
• A self-starter with a track record of leading initiatives from vision to execution.
• Strong interpersonal skills, with a focus on knowledge sharing and developing team members.
• Ability to travel within North America for events and client meetings (approximately once a month).

Our US Office:

RELEXians can be found around the world, and while we have team members working in 30 states, here, our main office is in Atlanta, Georgia. With a new, inviting and cool office space in Colony Square, when you’re not travelling to customers or working from home, you can explore all there is to do in the area or bring along your pet for a change of scenery. Your future colleagues champion our world-class product and value our approach to flexibility and work-life balance. Our transparent culture is second to none, so don’t be surprised at our impressive development and progression opportunities!

Across RELEX, our people are supported and rewarded. In the US, we go even further. As well as:

• Competitive compensation
• The choice to work wherever and however you are most productive
• 15 days of paid time off, 12 paid sick days, and 13 company holidays

We also offer up to 2 paid volunteer and charity days a year, a generous $500 work-from-home stipend and maternity and paternity leave that covers 12 weeks at full pay (after that, you can take time off unpaid or use your vacation days – it’s up to you). And of course we offer all standard health benefits with various plans to choose from. But that’s not all. 

We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now.

About RELEX:

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

RELEX is trusted by leading brands including AutoZone, Sprouts, PetSmart, Dollar Tree, and Party City, and has offices across North America, Europe, and the Asia Pacific region. 

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.  

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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