Industry Solution Consultant - UK Based

Who we are:

With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

We help knowledge workers to work smarter.


To learn more about us we encourage you to visit our company page.


Summary of the Role:

The Industry Solution Consultant / Consultant works closely with customers to understand their unique business needs and implement M-Files solutions that drive efficiency and productivity. This role requires deep industry expertise and a consultative approach to help organizations within tax, accounting, audit, insurance brokerage, wealth management, and management consulting achieve their strategic goals.


Responsibilities and Duties:

  • Consult with customers to identify business challenges and recommend tailored M-Files solutions that align with industry best practices.
  • Lead solution implementations by defining customer requirements and ensuring seamless integration with existing systems and processes.
  • Provide industry-specific guidance to help clients optimize document and knowledge management workflows.
  • Facilitate training and enablement sessions for customers, ensuring they maximize the value of M-Files solutions.
  • Collaborate with sales teams to support pre-sales activities and present industry-focused solutions to prospective clients.
  • Serve as a project lead on small to mid-sized implementations, ensuring timely execution and customer satisfaction.
  • Advise on best practices for process automation, compliance, and document management within targeted industry verticals.

Collaboration Opportunities

  • Guidance from Senior Systems Specialist, Solution Architect, or Business Consultant (depending on selected team, Business Solution or Technical Consulting)
  • Working together with Key Account Manager in customer projects
  • Working according to guidance by Project Manager in large projects
  • Working together with Solution Architect in large projects
  • Working with subcontractors in customer projects

Requirements

Experience:

  • Strong consultative skills with the ability to engage customers in meaningful discussions about industry challenges and solutions.
  • Experience in tax, accounting, audit, insurance brokerage, wealth management, or management consulting.
  • Knowledge of business automation processes and enterprise content management solutions.
  • Proven ability to document client requirements and create solution specifications.
  • Strong project management and problem-solving skills to drive successful solution deployments.
  • Experience using enterprise software solutions, with a focus on business process optimization.
  • Strong people skills and an ability to listen to the customer and translate their needs into specific actions and solutions
  • Ability to drive projects to completion and manage issues
  • Capability and interest for learning new methods and techniques
  • Experience and knowledge of Windows-based environments, including Windows server and Workstations, IIS and MS SQL Server, Active Directory and Group Policies, is helpful
  • Experience and working knowledge of databases and SQL language, is helpful
  • Experience and working knowledge of programming languages (e.g. C#), is helpful

Benefits

  • 25 days holiday per year in addition to public holidays
  • Health insurance for the employee and their immediate family
  • Life and critical illness insurance for the employee
  • Travel Insurance (Work & Personal use)
  • Stakeholder pension plan with matching contributions up to 5% salary
  • Recruitment Referral Program
  • Years in Service Awards
  • Auntie Service (Therapy & Wellbeing)


    Why M-Files?

We are a global company with Finnish roots and a strong passion for delivering innovative solutions that transform industries. By joining M-Files, you will have the opportunity to shape the future of knowledge work automation while growing your expertise in a collaborative and supportive environment.

Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey.

Does this sound exciting to you?

Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along.

Please send us your application together with your CV and salary request as soon as possible, but no later than April 15th, 2025. Please note, that the position may close early based on applicant volume.

Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails.

We are not sponsoring relocation for the role and will not consider applicants outside of the United Kingdom.

Join M-Files and help industry leaders transform the way they manage information and drive business success!

Our StoryM‑Files story dates to the year 2002, when founder and current CEO Antti Nivala started developing a document management software with a four-person team in the city of Tampere (Finland). The first version of M‑Files was launched in 2005, and four years later the company was ready to open a subsidiary in the United States (in Dallas, TX).In 2011 the product pivoted to Intelligent Information Management, and in the following five years the company revenue grew more than 750%. Additional offices were opened in UK, France, Germany, and Australia, and in 2017 M‑Files acquired Apprento, a Canadian company whose focus is on Artificial Intelligence. At the same time, M‑Files started transitioning to a SaaS model.M‑Files is backed by Bregal Milestone, Partech, Tesi, and Draper Esprit. It is now home to 500+ M‑Filers, who help serving 5,000+ customers in more than 100 countries.Our growth story continues.

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