The Shift Supervisor role is intended to support the Facility Manager and the shift operational leadership team for their shift. You will be highly organized, results driven, and will be keen to grow expertise within the role. You will be a strong communicator, collaborating cross-functionally within MHS to lead and drive the implementation of maintenance activities, repair functions, reporting compliance, and shift leadership. You will also be responsible for communication on any system bridge during the shift. You will be a strong problem-solver, forward-thinkers, and creative partners, always improving practices to bring the strategy of KPI and our Maintenance Program expertise.

Your primary focus will be the safety of your team, the operational teams, and self during all work that your team executes or prepares. The Shift Supervisor would be responsible for the training adherence and safety program within the shift. The internal reporting for all work and any safety events that transpire. The role will also be responsible for collaboration with the site maintenance leadership of the customer facility to organize parts utilization, and accurate reporting of consumption.

Management of Support documentation, Root Cause Analysis reviews, Incident Resolution Management and Escalation, Schedule Compliance and management of contractual Key Performance Indicators, Technician career training and reviews, team leadership and management of the shift labor allocation reporting as well as other site and customer specific functions as needed.  

The ideal candidate will have 2+ years as a Maintenance Supervisor or Lead. 5+ years electrical and mechanical work experience with drawings, system integrations, new technology planning, training, and implementation. Experience in manufacturing, assembly, LGVs, AMRs, or material handling are a plus.

Report from the CMMS to the customer and the Facility Resident Maintenance Manager:

a.      PM Completion

b.      PM Compliance

c.      Equipment Uptime

d.      Root Cause Analysis

e.      Labor Allocation

Support root-cause analysis on asset failures with goal to prevent reoccurrence.

Training of shift team on support, recovery, and maintenance of site assets

Assist clients with parts orders, consumables, repair and return of defective parts, warranty services and requests for information pertaining to their systems

Requirements

5 years experience in at least 5 of the following areas:

o   AMR, AGV, SDV installation, configuration and service

o   Facilities management

o   Parts management

o   Project Management

o   Leadership and Mentorship programs

o   Analytics and reporting management or generation

·        Clear and effective communication style that builds client's trust and satisfaction

·        Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information

·        Involves frequent contact with employees, customers, and the management team.

·        Work involves frequent change in activities and priorities.

·        It is essential that the person be flexible and able to prioritize work.

·        Understanding and experience in administering a Preventive Maintenance Program

·        MS Office tools and applications (SharePoint, Teams, Office, etc.)

Supervisory Responsibilities

This can vary based on region and customer base in the area however, ideally, would have fewer than 8 direct reports. Responsible for the following:

·        Employee timecards and expense reporting.

·        Schedule management for all direct reports and site level schedules.

·        Quarterly and annual review process and career progression for all direct reports.

·        Ensure technicians' reports are completed correctly and note issues, risks and recommendations as needed.

·        Technical expertise and mastery of mechanical / electrical drawings for industrial control systems. Repairs and maintains in accordance with operation manual, and manufacturer’s specifications, mechanical equipment, conveyor system.

·        Must be local to facility managed.

·        Ability and willingness to work on-call hours including weekend, night, and/or holiday work including management of escalated call bridges and escalation to internal stakeholders.

·        Ability to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces, and able to be lift, PIT, and GMP certifications.

·        Work requires ability to identify and distinguish colors, depth perception, eye-hand coordination and manual dexterity.

·        Must have a valid driver’s license and safe driving record.

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Health Care Concierge Service

• 401(k) Retirement Plan (Pre-tax & Roth)

• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability

• Voluntary Life & AD&D Insurance

• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance

• Pet Insurance

• Milk Stork Program

• Wellness Program with gift card redemption and wellness challenges

• Paid Time Off (Vacation, Sick & 10 Holidays)

• Training & Development
  
  KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.