ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks an In-Kind Goods & Services (IKGS) Coordinator to support World Relief Texas’ goal of increasing donated goods and engaging more donors in our work by streamlining the donations process - from collecting donation needs, identifying and acquiring IKGS donations from the community, logging and tracking donations in the appropriate database(s), and distributing donations to clients. This position supports the mission of World Relief by pursuing and establishing donation partnerships with local organizations and businesses, creating meaningful experiences for donors and volunteers, and maintaining the cleanliness and order of the warehouse.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Field and respond to donation form submissions, voicemails and emails
- Schedule and assist with donation pick-ups and drop-offs and coordinate with appropriate staff, interns, volunteers and/or contractors to complete if necessary
- Participate in meetings with Church & Community Engagement and client service departments to discuss upcoming arrivals and enrollments & brainstorm opportunities to meet the needs of program participants
- Conduct inventory of the warehouse and track items needed
- Maintain safe and clean work environment by keeping donations neat; sweep and dust; organize warehouse and work area for orderliness at all times
- As donations are received and distributed, input them into the Dynamics database
- Create meaningful ways to engage 1st time and recurring donors to see continued giving and/or increased engagement as a volunteer
- Express appreciation to donors by finding creative ways to thank them and communicate impact
- Discover new opportunities to receive donated items to increase GIK
- Explore community partnership opportunities for skilled volunteers and donated professional services
- Oversee automobile donations and ensure appropriate paperwork and DMV requirements are completed
- Collaborate with various departments to fulfill grant requirements for GIK
- Engage in recurring collaborative & strategic planning meetings both at the local and national level
As needed:
- Update donation request forms, donations website page, etc.
- Provide reports regarding donations to supervisor, or as instructed
- Support Church & Community Engagement department with volunteer and other engagement opportunities
Knowledge, Skills, & Abilities
- Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
- Comfortable driving company vehicles, including box truck Relational skills, interact well with program participants, volunteers, donors and team members, creating a welcoming and interactive space for all involved
- Time management and prioritization skills; knows how to organize schedule to complete the most pressing tasks on time
- Ability to work both independently and within a team
- Flexibility to adjust to change in plans
- Problem-solving skills; find possible solutions before bringing to supervisor
- Conduct self in a professional, customer service-oriented manner
- Organizational skills and expert in data entry (update Dynamics as needed), and computer skills
- Ability to organize inventory, provide detailed record-keeping and warehouse management.
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Alignment with WRTX core values
- Understand Church & Community Engagement mission of bringing GIK donors and volunteers into our work by creating meaningful experiences and sharing stories of impact when appropriate
- Cross-cultural experience
- Valid driver’s license
- Fluency in written and spoken English
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
