Role purpose
The purpose of this role is to:
- Ensure the smooth coordination of the product (raw material and packaging) flow from exporting country till the moment product enters the SYT warehouse/third party production site
- Coordinate and collaborate across boundaries to lift any road-blockers both potential and actual
- Be a primary point of contact for potential problem resolution, resource allocation for problem resolution and leading the progress
- Ensure the work with 3rd parties involved (customs brokers, official authority bodies, Logistic partners, consultancy firms etc.) are based on standard operating procedures and daily management systems
Accountabilities
- Responsible for Inward Processing Relief (IPR) compliance (applications and closure reports)
- Responsible for application to relevant authority bodies for production/formulation permits, import permits and PIC notifications
- Coordinate and control of the documentation flow of the importation process, involving actively wherever required to ensure flawless process of product inbound
- Collaborate with Tolling Asset Planning side for open orders and keep track of orders and inform related parties (customs broker, document sending parties, order manager etc.)
- Be ensure that all inbound deliveries are scheduled upon the production and performed on time subsequently and take all the necessary actions to minimize the lead times.
- Involve actively with cross-boundary counterparts from exporting side to clear unnecessary road-blockers if any and apply for necessary resource allocation if required to solve potential and actual issues
- Be on top of the issues to minimize any lead time loss and also pro-actively engage with necessary parties (customs brokers, sending parties, state authorities) to prevent future repetitions of the problem
- Manage and schedule all necessary import payments and follow up until concluded with related parties (Banks, finance etc.)
- Control the payments of the taxes, fees and duties to necessary parties on time
- Control and follow up all payments of related 3rd parties (customs broker, freight forwarders, and any consultancy firm of which they service acquired.
- Maintain the necessary service level for both internal and external counterparts (warehouses, customs brokers etc) to ensure communication flow is efficient on upcoming and planning importations
- Keep necessary parties updated and engage with corporate affairs in advance on potential and actual legislation updates to be ready to react pro-actively or re-actively in an effective way to minimize the business impact
- Keeping track of the records to ensure KPIs are matched and the performance progress in on track
- Maintain proper follow up on pre-import and quarantine processes as well as with GMO labs via customs broker or directly where necessary
- Ensure the system side of all the related transactions are performed on time
Critical success factors & key challenges
- Establish excellent working relationships with key players across the functions
- Quick, pro-active and adequate communications towards Commercial Unit and Supply Chain
- Identify and solve short term constraints/delivery issues
- Ability to manage change and personal impact on change and take efficient actions accordingly
- Ability to see essential in complex business processes and to find ways to simplify/improve them
- Establishment of feasible plans supported by regional as well as local team members
Knowledge, experience & capabilities
Critical knowledge
- Knowledge of Logistics, customs and physical distribution (import-export) processes
- Understanding, and knowledge of, TR agricultural market, distribution system, customers and products
- Knowledge in SAP
- Computer literacy
- Fluent in English and Turkish (verbal as well as in writing)
- Experience in logistics
Critical experience
- +3 years’ experience in physical distribution in chemicals/agrochemicals industry
- IPR and customs experience
- Demonstrated experience of ERP/MRP systems
- SAP and Microsoft office skills
- Proven ability to deliver promises under tight time lines
Critical technical, professional and personal capabilities
- Excellent communication skills
- Result oriented and customer focused
- Strong communication and collaboration skills
- Good project management and organizational skills
- High level of computer ability in data management systems and office programs
- Analytical and commercially well developed
- Proficient time management skills
- Quality conscious and service minded
- Able to cope with pressure and conflicting demands
- Knowledge of upgrading techniques
- Problem solving ability / decision making ability / pro-active issue management
