Airbase is hiring an

Implementation Specialist

Remote

About Us:

Airbase is the top-ranked modern spend management platform for businesses with 100-5,000 employees. It’s the best way to control spending, close the books faster, and manage financial risk. Airbase software offers modules for Guided Procurement, Accounts Payable Automation, Expense Management, and a flexible corporate card program on a single collaborative platform. It can be implemented in full or as individual modules. Airbase automates all spending workflows and guides the process for all purchases — procure, pay, close. It brings efficiency to complex business processes like multi-stakeholder compliance and accounting needs like multi-subsidiaries, amortizations, and purchase orders. Flexible intake and approval workflows ensure oversight across all stakeholders and spend compliance. Airbase integrates with your other business systems and seamlessly syncs to popular general ledgers. Employees and accounting teams love using Airbase.

Awards and Recognition: We’re proud of what we’ve been able to accomplish and what the future holds. Here are some of the most recent highlights. 

  • Innovative Leadership: Category Leader in Vendr’s 2023 SaaS Trends Report.
  • Deloitte Fast 500: Secured 45th place nationally, showcasing rapid growth and technological innovation in the financial sector.
  • Forbes' America's Best Startup Employers: Ranked #212 out of 500 for workplace culture and employee satisfaction.
  • Stevie Award Winner: Most Innovative Tech Company of the Year, 3 years in a row.
  • High Customer Ratings: Rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights.
  • IDC, Forrester, and Spend Matters Reports: Featured prominently in major industry reports for impact and thought leadership in procure-to-pay solutions.
  • Fintech Top 250 by CB Insights: Innovative approach to financial technology.
  • SaaS 1000 Fastest-Growing SaaS Companies: Recognized for YoY revenue growth.
  • Controllers Council Award: Our Controller was named Controller of the Year in the Startup/Private Category, showcasing excellence in financial leadership.
  • US Fintech Awards: Finalist for Accounting Tech of the Year.
  • Global Presence: Featured on the Nasdaq Tower in Times Square.

Working at Airbase:

We strive to build and nurture a culture where employees feel energized and connected to the work each day. Our core values are woven through our teams, leading to an overall sense of trust, transparency, and confidence. Being globally dispersed, we support our employees with modern communication tools and intentional remote practices that keep everyone working collaboratively. As a fast-growing startup, we look to hire employees who are focused and have a strong sense of ownership to help us maintain our commitment to excellence and innovation.

About the role:

The Implementation Specialist is a key part of our professional services team helping customers get up and running on the Airbase platform. They will work closely with the Solutions Consultant to advise the customer, technically integrate the solution for that customer.

Responsibilities:

  • Work with customer stakeholders to technically set up Airbase.
  • Advise customers on how best to integrate Airbase into their ERP and bank accounts.
  • Advise customers on how to best optimize their payments mix.
  • Advise customers on how best to integrate Airbase into their HRIS, ticketing, SSO, CLM, and other procurement tools.
  • Design and document the integration and spend workflow architecture considering the customer’s requirements around SOX compliance and employee experience.
  • Unit test and help UAT the configuration with the customer.
  • Guide customer through their month end close.
  • Work with customer stakeholders and Customer Success to add subsidiaries and workflows as needed to unlock further customer value.
  • Provide periodic status reports to your manager and/or client.
  • Provide accurate estimations and timelines of work performed.
  • Collaborate with the product team to steer and provide ongoing feedback to continually improve the Airbase product.
  • Continuously improve the post-sales processes to help our customers accelerate the time to value.
  • Mentor and enable other newer team members.

Qualifications:

  • Experience with Project Management involving implementations of software systems. 
  • Experience working integrating systems with ERP or external audit/internal audit/procurement/GL accounting professional experience.
  • Experience working integrating or implementing systems such as P2P, HRIS, ticketing, SSO, CLM.
  • Integration coding experience is beneficial but not required.
  • Accounting reconciliation experience is beneficial but not required.
  • Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
  • A continual learner and open to learning new technologies that Airbase may roll out in the future.
  • Fantastic communication skills.
  • Extreme attention to detail and pride yourself in being incredibly proactive.
  • Experience working with product and engineering teams.
  • A relentless focus on customer excellence and time to value.

Benefits:

  • Compensation: Competitive cash compensation including meaningful equity packages. 
  • Flexibility for Remote roles: Enjoy the freedom of remote work, with the option to work from anywhere in India. 
  • Commuter Benefits for In-Office roles: Company transportation service or monthly allowance options. 
  • Health and Wellness Benefits: Medical and accidental insurance, along with comprehensive health check-ups, dental plans, and gym memberships through Cult-fit. Employees are covered starting on their first day of employment and can extend coverage to dependents including spouse, children, and parents (including parent in-laws). 
  • Life Insurance: Airbase provides you with a life insurance policy on us. 
  • Responsible Time Off: Enjoy a generous allocation of personal days, separate sick leave, and additional perks such as holidays.
  • Parental Leave Policy: Generous parental leave policy available, please check with us for more information. 
  • Home Office Stipend: A one-time stipend of up to $500 for home office essentials, along with a recurring stipend of $250 every 2 years as needed. 
  • Baby Bonus: Planning to expand your family? You’ll receive a $500 bonus for Air-babies!
  • Provident Fund Matching

#LI-Remote

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