Implementation Manager

Who We Are
DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery, and audience quality across campaigns to drive performance. Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best-in-class solutions across the digital ecosystem that help build a better industry.

Overview
DoubleVerify is looking for an Implementation Manager to manage and execute campaign set-up. As an Implementation Manager, you will interact internally with sales, account management, product, research and development, and finance teams, and externally with operations counterparts across our business partners. The position is full-time and based in the company's Mexico City office. This is a great opportunity to join a company defining a new space in the online advertising industry.

What You’ll Do
● Execute campaign setup and tag creation for post-bid measurement clients
● Work closely with agency, partner, and/or platform teams to ensure smooth integration
and verify campaign launch is successful and tracking activity appropriately
● Perform QA to ensure that all campaigns are seeing the expected data
● Troubleshoot setup and implementation-related issues as necessary
● Provide subject matter expertise to internal Commercial teams and clients
● Demonstrate exemplary customer service and communication skills
● Manage related projects
● Be involved in the rollout of new technologies
● Work with management to refine product vision based on customer feedback and
business needs

Who You Are
● 3+ years of technical support/Trafficking, Ad Operations experience.
● Experience with online ad-serving platforms such as; Google Campaign Manager
(CM360), Flashtalking, AdForm, Sizmek, Innovid, etc.
● Strong HTML and JavaScript skills.
● High level of comfort and experience working with all levels of professionals both
internally and externally.
● Extremely detail-oriented, comfortable working independently, extremely well
organized, and have the technical aptitude to learn new technologies.
● Exceptional command of advanced Microsoft Excel
Preferred Qualifications
● Experience with third-party vendors including testing of new technologies and systems
and process advisement.
● Direct experience working at one or more of the following: advertising agency, publisher,
ad network, or demand side platform.
● Salesforce experience is a plus
● A proven track record of project management

***Fluency in English and Spanish is required***

***Please submit all resumes in English***

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.  This role will also be eligible for bonus/commission (as applicable), equity, and benefits. The expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less experienced than this job description as posted.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!