This exciting role is an important part of the Global Delivery Centre HR Operations/ Shared Services team, supporting Malaysia, and wider APAC initiatives around HR operations and the digital transformation journey.
In this role, you will play a key role in being part of a team in planning and directing effectiveness and efficiency in the administration and service delivery of HR Shared Services for the APAC region; supporting the effective and efficient delivery of each digital HR transformation project, by reviewing and producing high quality data, systems and process analysis.
The purpose of this is to contribute to the digitalization of high-quality solution design and implementation of HR solutions and practices for the region, reflecting leading agile and collaborative approaches.
What you'll be doing
- Be part of the a team in planning and directing the establishment and administration of HR Shared Services in recruitment, staff processes, employee records and organizational change for APAC region; assisting in developing appropriate systems and processes or enhancing existing systems to start-up the HRSS center.
- Process mapping and ensuring standard practices are implemented across the APAC region.
- Delivers automated HR services to drive effectiveness and efficiency across the APAC region.
- Provides regional support to the HRBPs and be involve in developing processes and tools which facilitate the quality of administration.
- Provide timely and effective services in various functions/ areas of HRSS in meeting the business needs and that of its stakeholders; ensure that HRSS meets or exceeds customer requirements.
- Review business processes as and when necessary to further improve the services and deliverables of HRSS.
More about you
- Diploma or Degree in Human Resource Management, Business Administration or equivalent.
- Preferably 1 – 2 years' experience as a HR Generalist.
- Experience in a HR Shared Services environment would be an added advantage.
- Good command of the English Language and Bahasa Malaysia; in both written and oral communication.
- Computer savvy in using MS Office; with knowledge of Oracle an added advantage.
- Meticulous and have an eye for detail and data accuracy.
- Possess good team spirit and ability to work independently.
- Systematic with ability to initiate process improvements and "challenge" current practices and bring the necessary support to its stakeholders.
What we are looking for:
- A growth mindset and a desire to challenge established practices.
- Skilled in collaboration amongst wider teams, passionate about empowering solutions to maximise performance.
- Resilient and able to work under pressure to deliver a pragmatic solution.
- Creative thinking, using agile methods and innovative approaches to tackle complex problems and to deliver insightful, practical, and sustainable solutions.
- Analytical, meticulous with a passion for data.
- Always focused and outcome driven as well as champion our values.
Our uniqueness is that we truly value yours.
Experian Asia Pacific's culture, people, flexibility and environments are key differentiators. We take our people and equal opportunity agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We're an award winning organisation due to our strong people focus (Great Place To Work, Top Employer and Employer of Choice).
Experian Asia Pacific leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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