Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first.
We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
Join our dynamic team at Caylent as a Human Resources (HR) Generalist. We seek a talented professional with 3-5 years of HR experience to lead our People operations in the Mexico region. As an HR Generalist at Caylent, you will be critical in nurturing our team’s morale and ensuring our culture and values are consistently upheld. You will be the go-to resource for employees, offering support across a wide range of HR functions while ensuring compliance with relevant laws and best practices.
Your Assignment
Culture & Team Morale:
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- Foster a positive work environment that reflects Caylent’s culture and core values.
- Monitor and enhance employee morale through regular surveys and feedback mechanisms, providing actionable insights to improve the employee experience.
Employee Relations & Support:
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- Serve as your region's primary point of contact for daily employee inquiries regarding company policies, procedures, and programs.
- Address and resolve complex, specialized, and sensitive employee issues, collaborating with legal and management teams as needed.
- Oversee and participate in employee disciplinary meetings, terminations, and investigations, ensuring a fair and compliant process.
Benefits & Compensation:
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- Manage company benefits, leave policies, and compensation programs for your region.
- Collaborate with payroll vendors to ensure accurate and timely payment to contractors and employees, addressing payroll-related questions from employees, particularly in Canada.
- Act as the primary contact for benefits-related inquiries in your region, such as medical options, meal vouchers, and enrollment procedures.
Compliance & Policy Management:
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- Ensure compliance with federal, state, provincial, and local employment laws and regulations.
- Regularly review and update company policies and practices to maintain legal compliance and align with best practices.
- Assist with immigration and visa-related inquiries and processes.
Learning & Development:
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- Collaborate on and support learning and development initiatives to foster employee growth and enhance team capabilities.
- Own and improve the onboarding and offboarding processes, gathering feedback to ensure continuous efficiency and employee experience improvement.
HR Trends & Best Practices:
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- Stay informed about industry trends, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Proactively introduce innovative HR practices to enhance the overall effectiveness of the HR function.
Additional Duties:
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- May be required to handle routine tasks in sensitive situations, such as providing reasonable accommodations and investigating allegations of wrongdoing.
Your Qualifications
- 3-5 years of HR experience.
- SHRM-CP or SHRM-SCP certification is highly desired.
- Ability to handle and maintain confidential information.
- Strong analytical and problem-solving skills.
- Knowledge of Canadian employment-related laws and regulations.
Human Skills
- Adaptability and Flexibility: Ready to embrace change and tackle new challenges.
- Teamwork: Enjoys collaborating and working closely with others.
- Inquisitiveness: Curious by nature and not afraid to ask questions.
- Communication Skills: Can clearly and effectively express ideas and thoughts.
- Cultural Sensitivity: Respects and understands different cultures and backgrounds.
- Attention to Detail: Pays close attention to the little things, ensuring accuracy.
- Building Relationships: Excels at connecting with others and building lasting bonds, especially in our multicultural environment.
- Integrity, Professionalism, and Confidentiality: Acts with integrity and professionalism, maintaining confidentiality at all times.
Desired Tools
- HRIS and Payroll Systems: HRIS systems, Paychex, Bamboo, Deel, Rippling.
- Collaboration and Communication: Slack, Notion, GitHub (GH) or similar
- Employee Engagement and Management: Engagement platform like Lattice or 15Five
Benefits
- 100% remote work
- Flexible Time Off
- Competitive phantom equity
- Paid for exams and certifications
- Peer bonus awards
- State of the art laptop and tools
- Equipment & Office Stipend
- Individual professional development plan
- Annual stipend for Learning and Development
- Work with an amazing worldwide team and in an incredible corporate culture
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].
