Salary Range: $50,000k - $62,000k (depending on experience)
The ideal candidate will:
- Collaborate with government stakeholders to ensure compliance with IT governance, software configuration, and program updates across all locations within the program.
- Partner closely with Project Managers to foster effective communication throughout the team and organization while implementing best IT practices.
- Coordinate with corporate resources to maintain quality standards.
- Regularly prepare and deliver presentations and briefings as needed.
- Provide program leadership with integration, analysis, design, development, documentation, and implementation support.
- Assist in training team members on Database Management, ensuring a clear understanding of processes and deliverables.
- Support HSPD-12 enrollments and activations for SmartID cards.
- Troubleshoot hardware and software issues as they arise.
- Three (3) years of experience in IT support.
- Experience in end-user software support, database management, software deployment, and troubleshooting software and hardware issues.
- Strong verbal and written communication skills are essential, as you will interact with clients and team members at all levels.
- The ability to prioritize and manage multiple tasks independently while demonstrating excellent organizational skills is a must.
Nice to Have:
- Experience with Microsoft Office and GSA scheduling tool (preferred).
Physical Requirements:
- The role primarily involves sedentary work.
- There may be occasional instances of stair climbing.
- Periodic standing and/or walking for extended durations may be required.
- Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
- Requires typing for most of the day.
- Effective communication through frequent periods of talking and listening is essential
Education:
- Two (2) years of college education is required; a college degree is preferred.
Clearance Requirement:
- U.S. Citizenship is required.
- Must be able to obtain and maintain the appropriate level of clearance.
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
