HR Shared Service Administrator - 6 months Fixed Term Contract

We are a customer-obsessed team of HR professionals based in Cambridge (UK), our global headquarters. We are hungry to improve the experience of our people, taking responsibility for delivering an outstanding HR service – so they, in turn, can deliver on our company mission to help our customers achieve their scientific breakthroughs faster.

Working in the People Services team is a fantastic opportunity to impact the employee experience at abcam, while learning all about HR technology, policies and practices. It is the ideal progression route into a broader HR career. You will join a friendly yet highly professional team who support our colleagues globally.

• Proactively pick up and manage tickets from employees via the HR ticket system (Service Now) within agreed SLAs
• Continuously update FAQs to ensure prompt and complete response to employee queries
• Assist with day to day HR policy and process queries – ensuring employees are administered in line with their contracts and abcam responsibilities
• Responsible for payroll input on a team rota basis
• Schedule interviews supporting Talent Acquisition Partners globally
• Assisting key stakeholders within the wider HR team with administrative tasks (Payroll, Benefits, Compensation, Employee Relations, People Experience, Talent Acquisition)
• Processing, filing and distribution of confidential reports and documents
• Constantly connecting with our customers to better understand how to support them and drive processes/experience improvement.
• Schedule and coordinate induction sessions for onboarding new abcam employees
• Support wider HR team with coordination of training sessions
• Support project delivery across the wider Human Resources function

We are ideally looking for someone who is interested in a career in HR. This role will suit someone who is ready to make their mark and join a friendly yet highly professional team who support our colleagues globally.

You can communicate with people at all levels confidently and professionally. You have a proactive outlook with a learning mindset. You are organised and methodical, determined and see things through to completion. You are tech savvy and PC literate – competent user of Microsoft Office packages including Word, Excel and Outlook. 

We know that when it comes to benefits, no one size fits all. Flexibility and choice matter which is why we offer all kinds of ways to enable you and your loved ones to be well and live well. You can expect a culture focused on well-being and opportunities for growth and development. We provide a wide range of training opportunities, for both professional and personal development. You will have the freedom to work in a way that works for you, with a focus on maximizing productivity and innovation at work whilst reducing environmental impact.

When people come together, incredible things happen. Here you’ll work in a safe environment where you can be who you truly are. We’ll champion and celebrate your uniqueness throughout your journey with us. This is how we excel at partnering with the scientific community no matter the challenge, ultimately helping solve the world’s most critical diseases. Find out more about Diversity & Inclusion at Abcam.

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