The Global HR Services Lead is a pivotal role within our HR team, responsible for operational leadership and direct involvement in scaling up of HR processes which constitute complete employee journey at PCF, including: onboarding, employee relations, compensation, benefits, contracts administration, immigration, mobility, compliance and offboarding.
We are looking for a person with exceptional work ethic, attention to details, eager to work in multiple time zones, geographies, languages and cultures, and when needed, is ready to directly (hands-on) engage in all global shared services activities to ensure timely and accurate realization of Team’s obligations towards employees.
Key Responsibilities:
- Ensure that personnel administration and payroll services are processed in accurate and timely manner, in accordance with established policies and procedures along with all legislative compliance requirements.
- Establish quality control procedures to ensure all data and documents delivered by the Team to internal or external stakeholders, are following zero-error policy.
- Monitor daily team’s performance, ensure direct reports meet their individual tasks, deadlines and deliver according to established standards.
- Establish, monitor and work towards continuous improvement of all employee journey processes and best practices across all jurisdictions PCF operates in.
- Ensure the timely and accurate data maintenance and administration of HR systems.
- Ensure all HR related inquiries from PCF employees are served in timely manner, providing up-to-date and accurate information.
- Build and maintain long-term, working relationships with key stakeholders, to ensure HR Shared Services Team success, including: Recruiting, HR Business Partners Team, Studio Heads, IT, Legal and Compliance.
- Maintain confidentiality of any personal, payroll, and other employee information is secure.
- Analyze market trends, internal metrics and benchmarking data to provide recommendations for changes in HR programs.
- 6+ years of progressive experience in HR Shared Services, focusing on managing employee journey, including: onboarding, employee relations, compensation, benefits, contracts administration, immigration, mobility, compliance and offboarding.
- Strong knowledge of payroll and personal administration process.
- Demonstrated leadership experience, including the ability to lead by example, mentor, and develop a high-performing team, create positive and effective working relationships across organization, at all levels.
- In-depth knowledge of labor laws, immigration regulations, HR best practices, and total compensation analytics methods.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent attention to detail and accuracy in managing personal data, contract details, regulatory documents, and internal messages.
- Tech-savvy with HRIS systems.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders across different departments and geographies.
- Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or relevant certifications (e.g., SHRM, HRCI) is a plus.
- Experience working in a multinational corporation is preferred.
- Experience transforming HR Shared Services for prior start-up environments is preferred.
- Fluency in English and Polish.
What we offer
- Private medical healthcare including dental treatment for PCF members and their families (Signal Iduna).
- MultiSport card for you and your family members or friends.
- Free library with a wide range of games and books you have unlimited access to.
- In-company Polish and English language classes.
- Fresh fruit, snacks, and beverages for everyone in the office.
- Flexible working hours.
- Free virtual health and mental wellbeing sessions are included in the plan for members and their dependents.
- Personal development opportunities and ability to work in a global environment.
- Work in a creative team with people full of passion for what they do.
We are committed to an inclusive and diverse work culture. PCF is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, genetic information, marital status or any legally protected status.
