We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Department & Position Overview:
The People Team Platforms Lead will be responsible for overseeing and optimizing Civica’s HR technology platforms. This role will ensure that HR systems are effectively implemented, maintained, and leveraged to support HR processes and strategies. The ideal candidate is a tech-savvy HR professional with strong project management skills and a deep understanding of HR technologies.
Key Responsibilities:
- Oversee the selection, implementation, and maintenance of HR technology platforms, including HRIS, ATS, LMS, and other HR-related systems.
- Continuously evaluate and improve HR systems to ensure they meet the evolving needs of the organization. Identify opportunities for automation and process improvement.
- Ensure seamless integration between different HR systems and other business applications to streamline processes and improve data accuracy.
- Manage relationships with HR technology vendors, ensuring high-quality service delivery and support. Negotiate contracts and manage vendor performance.
- Provide support and training to HR team members and other stakeholders on the effective use of HR systems. Troubleshoot system issues and ensure timely resolution.
- Ensure the security and confidentiality of HR data across all platforms. Implement and maintain data protection measures in compliance with relevant regulations.
- Lead HR technology projects, including system upgrades, new implementations, and process enhancements. Develop project plans, coordinate resources, and ensure projects are delivered on time and within budget.
- Collaborate with the HR analytics team to ensure HR systems provide accurate and timely data for reporting and analysis. Support the development of dashboards and other analytical tools.
- Work closely with HR leaders, IT, and other stakeholders to understand business needs and translate them into effective HR technology solutions.
- Stay updated on the latest trends and innovations in HR technology. Evaluate new tools and solutions that could benefit the organization and lead their implementation where appropriate.
Requirements
Essential Competencies:
- Strong expertise in HR technology platforms and systems.
- Proficiency in managing HRIS, ATS, LMS, and other HR-related systems.
- Configuration skills in platforms such as Workday
- Excellent project management skills with the ability to lead multiple projects simultaneously.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Knowledge of data security and data protection regulations.
Benefits
Benefits
Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.
Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.
Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.
Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!
Benefits
- Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
- Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
- Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
- Tenure Milestone Recognition: We value and recognise the years of service of our people.
- Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.
Civica Accolades:
- ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
- Great Place to Work: We are dedicated to creating an outstanding employee experience.
- Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.
- Australian Business Awards – Employer of choice
- Top rated employer – Glassdoor: Our average length of service is 9 years.
- Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.
