TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.
Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.
Due to continued expansion, we have created a new position for a HR, Payroll & Admin Specialist to join our HR team based in the Philippines.
Work hours - 1pm - 9.30pm, hours will be later for the initial training period
Responsibilities
Human Resources
- Provide support in addressing employee inquiries, concerns, and HR-related issues.
- Assist in resolving conflicts and maintaining positive employee relations.
- Ensures HR policies and procedures are consistently followed and aligned with relevant laws and regulations.
- Ensure that all HR matters are dealt with in accordance with local employment law.
- Collect, verify, and process employee time and attendance data for accurate payroll calculation.
- Preparing pre-employment materials and documentation.
- Coordinate onboarding and offboarding processes for new hires and exiting employees.
- Coordinate the purchasing of any IT equipment for employees and office requirements.
- Manage employee enrolment in various benefit schemes, liaising with providers and managing external systems.
- Responsible for employee documentation according to local legislation.
- Organise company engagement activities.
- Overseeing the health and safety of all employees.
- Support recruitment requirements as required.
- Support with HR audits as requested.
- Other Ad-hoc duties as required.
Payroll & Benefits Administration
- Manage employee benefits enrolment, changes, remittances and on SSS, Philhealth, Pag-IBIG.
- Ensure timely processing of government remittances.
- Respond promptly and professionally to employee inquiries regarding benefits, coverage, claims, and other related matters.
- Generate and maintain accurate records and reports related to benefits enrolment, usage, costs, and trends.
- Identify opportunities for improving benefits processes, communication, and offerings to enhance the employee experience.
- Implement best practices to streamline benefits administration and increase efficiency. Continuously reviewing and improving existing payroll procedures.
- Assist with calculating overtime, bonuses, and deductions, ensuring compliance with applicable laws and regulations.
- Review and validate payroll inputs for accuracy before processing payments.
- Maintain accurate payroll records, including time and attendance data, tax forms, and other related documentation.
- Ensure all payroll records are organised, secure, and readily accessible for auditing purposes.
- Reconcile payroll accounts to ensure accurate financial reporting and compliance.
- Investigate and resolve discrepancies and variances in payroll calculations.
- Providing guidance and support for all payroll-related queries.
- Own and respond to payroll queries from employees and internal/external business partners for APAC region.
- Keep up to date with payroll-related regulatory changes that may impact the business.
- Other Ad-hoc duties as required.
Requirements
- Minimum of 5 years of experience as an HR Generalist or in a similar role and 3 years’ experience in Payroll activities and duties.
- Bachelor's degree in Human Resources Management or related field.
- Proven experience in HR management roles, with a comprehensive understanding of recruitment, training, compensation, and employee relations.
Benefits
- Competitive annual leave and additional days per length of service
- Hybrid working and flexible working hours
- Maternity and paternity leave
- Compassionate leave
TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.
