Who are we?
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.
Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience.
We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year
Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
In this role, you will:
1.Drive Employee Engagement:
Lead global initiatives to enhance employee engagement, fostering a fun and inclusive workplace.
Organize offsites, events, and programs tailored to Gen Z and Gen Y, ensuring site-level cultural alignment.
Implement mechanisms for feedback analysis and quarterly reviews.
2.Employer Branding:
Create compelling employee advocacy stories and social media content to boost Whatfix's employer brand.
Track and analyze engagement metrics, collaborate on award campaigns, and develop actionable insights.
3.Alumni Network & Relations:
Manage alumni communications, engagement, and events, maintaining a robust alumni network for mentorship and referrals.
4.People Milestones & CSR:
Develop and implement CSR and employee milestone programs, tracking effectiveness and driving 80%+ adoption.
5.Policy Review & HR Projects:
Collaborate on HR communication projects, review and propose policies, and ensure alignment with local regulations.
6.Employee Wellbeing & Benefits:
Manage partnerships for employee wellbeing, handle operational tasks, and ensure successful program implementation.
7.Org Communication & Projects:
Lead internal communication strategies, talent roundtables, and strategic updates, enhancing overall employee engagement.
8.ESG Charter:
Develop and execute ESG initiatives, collaborating with global stakeholders and managing reporting and policy execution.
9.Metrics to Track on this role:
Employee pulse satisfaction levels
Scores reflecting Whatfix's culture
Employee participation in team bonding and activities
Number of employees involved in CSR programs
Number of leaders volunteering for CSR and fun events
Amber score changes for a fun culture
Budget utilization for team offsites and milestone celebrations
Glassdoor scores for reviews and CEO approval
Required Expertise
Note
At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
