HR Ops Specialist

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. 

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: 

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.  

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do: 

As an HR Operations Specialist, you will support the HR Operations team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company. 

Daily activities include:

Employee Support

• Serve as the first point of contact for employees, resolving their queries through our ticketing tool, Jira.
• Communicate with employees via emails and Slack to address various concerns.

HR Administration

• Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees.
• Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers.
• Participate in the onboarding and offboarding processes to ensure smooth transitions.

HR Data & Reporting

• Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date.
• Prepare HR reports to provide insights and updates to the management team.

Payroll & Compliance

• Support the payroll process by ensuring accurate and timely information is provided.

Cross-Market Collaboration

• Dedicate 20% of your time to supporting other markets, including projects with foreign colleagues.

You will report directly to the Senior HR Operations Specialist of France/BE/DACH and will be part of the Global HR operations team (Europe).

Who you are:

You Must Meet These Critical Qualifications 

• 2 to 3 years of experience in HR Operations for France
• Rigorous, curious & detail oriented
• Open minded, responsible & eager to learn
• Tech savvy: use of HRIS Workday, Gdrive, Notion
• French native speaker, advanced level of English

You Can Impress With These Additions 

• Good level of German or Italian
• International experience

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💚 Complementary time off to spend with your loved ones 

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕 Lunch vouchers available for each working day + some free Yums (because yes, we like to try our best restaurants) 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

👶 Financial benefits in the events of a birth, adoption, PACS, or wedding  

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🚝 Transportation allowance 

🏥 72% of health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events  

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.

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