HR Operations Specialist

Why you’ll love this role

The People Experience (HR) Operations Specialist is responsible for supporting the implementation and administration of payroll processes, HRIS (Workday), PX operations programs, policies and procedures, systems and documenting our global PX processes. This role plays a crucial part in ensuring our team members are paid accurately and on time, our global processes are standardised, and our data is accurate and up to date. 

What you’ll do 

• Build relationships across the PX team, with key stakeholders and other internal and external partners, to drive key process reviews toward completion. 
• Process Evaluation and Documentation: Evaluate effectiveness of current processes, suggest improvements, and/or develop new processes and programs. 
• Payroll: Work closely with our payroll team and business leaders to ensure Workday data changes and payroll inputs are accurate and approved on time.  
• Benefits Administration: Ensure accuracy of employee benefits in Workday and across any government or vendor portals. Support invoice auditing, processing and vendor management.
• Data Maintenance and Audits: Responsible for overall data integrity of employment records Facilitate regular audits to ensure employee records are complete, executed and filed accurately.
• Background Checks: Monitor progress of employee background checks, including running regular audits to ensure background check turnaround time is within reason
• Leave Administration: Communicate all team member leave details to payroll, enter details in government and vendor portals, and ensure accurate and timely payment.
• Knowledge base: Coordinate the development and maintenance of a comprehensive library of global HR policies and procedures. 
• Verification of Employment: Support employment verification, including eligibility of employment, for all team members. Provide letters of employment and immigration letters when requested
• Workday Input Audits: Responsible for verifying Workday input data for employee data, time and absence management, payroll processing, benefits administration, including but not limited to, ensuring all country specific inputs are accurate and available in Workday. Coordinate with the People Systems team when changes and updates to Workday inputs are required and follow up until project is completed 
• Team Member Support: Respond to all team member inquiries or assign inquiry to appropriate resource

About you 

• 5 or more years of experience in a HR Generalist or similar role 
• Knowledge and experience in process evaluation and documentation, payroll and benefits administration, change management, working cross functionally with internal stakeholders
• Excellent verbal and written communication skills
• Ability to deal effectively with change and ambiguity
• Ability to prioritise workload whilst providing excellent service to a variety of stakeholders
• Proficient in Microsoft Office/Google suite and other common basic office software

Nice to have skills 

• Proficient in Human Resource Information System (HRIS) Workday
• Experience with APAC payroll processes and employment law 

Working conditions 

• This role is a hybrid role with 2 days per week on site at our Bengaluru office