Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.
Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!
About the team
Angi is looking for an HR Operations Manager to join the People Operations team. This role will be a key player in helping to transition the HR team to a Shared Services model. It will be both strategic and operational in nature. We need someone who can easily switch between a 20,000-foot view and digging in the sand at the drop of a hat. This role creates value for the business by creating HR structure and compliance so that the business leaders are free to focus on other parts of their jobs.
What you’ll do
- Hire, manage, and retain a small team of Benefit/Leave Specialists and HR Operations representatives.
- Manage the Leave of Absence and Accommodation processes, including creating and updating documented processes, managing vendors, improving processes, and reporting for the US.
- Manage the Leave of Absence and Benefits process for our Canadian team.
- Lead the HR Ops reps in all things foundational HR.
- Manage HR compliance, including the Employee Handbook, policy management site, and required compliance training and acknowledgment.
- Manage Unemployment Claim process.
- Create a strategic viewpoint and performance metrics for the HR Ops team.
- Collaborate with HR Business Partners and other cross-functional teams to diagnose and implement solutions needed to improve operational effectiveness
- Build relationships with key stakeholders and partners.
- Act as an exceptional people manager, providing trusted leadership, guidance, and direction.
- Manage vendor relationships where applicable.
Who you are
- Bachelor’s degree or equivalent work experience.
- 5+ years of HR Operations and/or Shared Services experience.
- Experience managing Leaves of Absence, Workplace Accommodations, Benefits and Compliance.
- Experience with HR processes, including Leave of Absence, Employee Handbooks, Benefits, etc.
- People leadership experience
- Must be willing and able to flex between high-level, strategic thinking to diving deep and getting your hands dirty.
- Must be self-driven and able to work autonomously.
- Focus on customer service and working effectively with multiple people, departments, and levels within the organization.
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
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The salary band for this position ranges $115,000 - 135,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
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This position will be eligible for a competitive year end performance bonus & equity package.
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Full medical, dental, vision package to fit your needs
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Flexible vacation policy; work hard and take time when you need it
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Pet discount plans & retirement plan with company match (401K)
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The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Hybrid
