HR Operations Assistant

About Us

Addison Lee – driving London safely and in style since 1975.

As the capital’s leading passenger car, courier and now black taxi service, Addison Lee is an integral part of the London transport network.

Our people matter and our strength is in our employees and drivers. Our dedicated team has years of expertise, and we are always looking for great people who can drive innovation.

We believe that taxi and minicabs journeys can be so much more than just a means to an end. Our mission is for our clients and drivers to experience extraordinarily high standards, and by allying the latest technologies with traditional client service values, we cannot only disrupt the industry, we can revolutionise it.

About the Role

We are looking for an organised and driven new addition to our team to be the first point of contact for the department and ensure smooth running of the HR life cycle. You will work closely with the HR Operations function as well as the wider HR team on our day-to-day business objectives and exciting upcoming initiatives. This role will suit someone who is looking to begin their HR journey and has a keen interest and passion for supporting the business and its people.

Salary

£30,000 per annum

Location

This role is based at our head office in Paddington, situated by the picturesque and thriving Paddington Basin, and only just a 2 minute walk from the station. Paddington Basin is known for being a prime central London location with plenty of restaurants, cafes and bars to socialise and unwind in, be it during or after work with colleagues, you will be sure to have lots of choice!

Reporting Lines

This role reports to the Senior HR Operation Manager.

Requirements

Main Accountabilities

·       Administer Employee Lifecycle transactions which include; New Starters, Change of Terms and Leaver processes

·       Undertake all required pre-employment checks, updating and discussing with line manager and HR Advisor as appropriate

·       Writing and preparing all HR/ER Letters

·       Support management and the Talent Partner with the induction process for their new starters

·       Writing and preparing all contracts, offer letters, change to terms and leaver letters ensuring information is accurate, well communicated and saved on employee files (covering full employee lifecycle).

·       Maintain and update electronic personnel records and systems containing all employment-related information.

·       Keying all employee lifecycle transactions into our HRIS

·       Ensuring all lifecycle transactions are on the Payroll Submission ready for Payroll and Benefits providers for processing.

·       Administer various employee benefits such as Healthcare, Cycle to Work scheme, Discounted (76) Cab account etc

·       Prepare, as required, management reports on employee-related data to assist with the management and development of staff

·       Provide administration support to the recruitment process when required

·       Manage and respond to general queries in the HR inbox from managers and employees, signposting them to the appropriate policies and procedures

·       Provide administrative support to the wider HR team including note taking at investigations or formal meetings, if required

·       Assist the HR Advisors in any VISA processes as required

·       Carry out contractor checks and draft agreements liaising with managers to ensure they are within IR35

·       Work with HR Operations Manager on any requested audits from the rest of the business ensuring we are compliant and have what is required

·       Drive and co-ordinate ad hoc HR projects

·       Any other duties as requested by HR Operations Manager.

Requirements

• Excellent verbal, written and numeracy skills
• An analytical mindset and driven by working with data
• Strong attention to detail with the ability to problem solve when errors occur
• Excellent organisational skills including ability to manage time and prioritise effectively
• Strong IT skills, skilled in using Microsoft Word, Excel and Outlook packages
• Continuous improvement and proactive mindset
• Enthusiastic with a drive to progress yourself and learn new skills
• Ability to challenge the status quo and push back when required
• Strong integrity and understanding of the importance of confidentiality in HR
• Able to work independently and on own initiative within specified guidelines or processes
• Well-developed interpersonal skills and able to deal with colleagues at all levels
• Able to work appropriately with confidential and sensitive information
• Ability to use own initiative on business needs

Benefits

Benefits

As well as a salary of £30,000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retails discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).

You will also have the opportunity to be mentored by the Senior HR Operations Manager and wider HR team ensuring exposure to the different areas of the function to develop your career.

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community. In line with our diversity ambitions we would be particularly excited to hear from underrepresented groups to help drive innovation and creativity. Addison Lee recognise and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to the company and believe that all individuals should be treated on merit and without prejudice. With this in mind, we actively promote equality of opportunity and freedom from discrimination on grounds of age, cultural background, class, disability, ethnicity, gender, sexual orientation, gender reassignment, faith, language, and an individual’s health status. We will strive hard to remove conditions which place individuals at a disadvantage and challenge discrimination.

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.