HR Operations Analyst

Location Details: Remote, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation.

Join our team

We are seeking a highly skilled and motivated Senior HR Operations Analyst to join our expanding team in India. This role will primarily focus on transactional tasks, tier 1 employee support, and compliance management, all essential to supporting our continued growth. The ideal candidate will have a proven foundation in HR knowledge, critical thinking skills, and experience with ticketing systems. We are looking for someone who is passionate about building processes and driving efficiencies to enhance our HR operations!

What you'll get to do...

• Transactional Support: Oversee and implement HR transactional processes, including onboarding, offboarding, and maintaining employee records. Ensure that all HR transactions are processed accurately and promptly to meet employee needs.
• Employee Support: Serve as the main point of contact for employee inquiries regarding HR policies, benefits, and procedures. Deliver timely and effective solutions to employee concerns, escalating complex issues as needed.
• Compliance Management: Support the adherence to local labor laws and company policies. Assist with audits and compliance checks while ensuring that all documentation and records are accurate and up to date.
• Ticketing System Management: Use ticketing systems to track employee inquiries and their resolutions. Analyze ticket trends to provide insights that enhance HR service delivery.
• Continuous Improvement: Identify opportunities for process enhancements within HR operations and actively contribute to the adoption of best practices. Work collaboratively with HR team members to improve the overall employee experience.

Your experience should include...

• 3+ years of experience in HR operations or a similar role.
• Previous experience with ticketing systems, HRIS systems, Microsoft Office Suite.
• Strong understanding of HR processes and compliance requirements.

You might also have...

• Workday experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.