HR Coordinator
Term: Full-time, Permanent
Location: Letchworth Garden City
Salary: Negotiable + benefits
The role:
We are looking to recruit an HR Coordinator to join our busy HR department! The role will report directly to the HR Manager. We currently have about 118 employees across two sites, some office based and some working in a production and warehouse environment.
This role represents the first line of HR support within the business, and will require a broad generalist knowledge of our systems and procedures in order to resolve a range of diverse queries. Similarly, you will be responsible for generating regular HR reports and maintaining HR trackers and databases, in order to ensure our HR remains compliant at all times.
Duties:
HR policies and documentation management
- Work in partnership with our HR Manager to keep up-to-date with current legislations, the various HR policies, HR Forms, Employees Handbook and HR documentation on Sharepoint.
Employee support
- Work with the HR manager to provide guidance to employees on relations issues as needed and help with enabling a culture of continuous feedback and improvement.
- Produce reports for managers about sickness absence and holidays for example; support them with management of absence and ensure employees take their holidays.
- Assist our HR Manager with employee cycles activities such as probationary meetings, check in support and benefits information meetings.
- Foster positive HR culture on various sites by building strong relationships with employees and management.
Pay and Benefits
- Provide our HR Manager with assistance with pay reviews, benchmarking, bonus cycle, producing letters when required for employees.
- Assist our HR Manager with benefit suppliers’ communication and addition of employees with various benefits providers.
- Collaborate with the HR Manager to ensure that payroll is processed in a timely manner and with accuracy.
- Help our HR Manager with on-boarding and off-boarding processes, creating administrative documents and liaising with various internal departments when required.
Diversity & Inclusion & Employee engagement
- Work together with the HR Manager on communication and organisation of Diversity and Inclusion initiatives throughout the year.
- Organise with the HR Manager wellbeing and mental health initiatives throughout the year.
- Promote engagement surveys twice a year to encourage participation and management’s commitment to complete their action plan.
Recruitment & Retention
- Supply offer letters, contracts, contractors documentation, right to work checks and references request.
Learning & Development
- Administer and facilitate our L&D provision, including by promoting and coordinating external training, e-learning, mentoring, if applicable apprenticeships and Health and Safety required training. Maintain training records, track employee participation, and assist in the development and implementation of employee development programs.
HR Administration
- Identify and help to implement improvements of current HR processes and documents in order to make it more intuitive, user friendly and available digitally whilst still being considerate of employees options that are non-computer users.
- Log when required sickness absence, holidays or various other absence on the HR system.
Health and Safety
- Support HR Manager with tracking of actions and progress of actions following Health and Safety audits on various sites.
- Produce report of quarterly First Aiders/Fire Wardens meetings and actions plans agreed.
- Work with the HR Manager on the organisation of yearly Health surveillance checks.
Skills and experience required:
- Professional qualification in Human Resources e.g. CIPD Level 3 and willingness to work towards Level 5 (Note: company can support study).
- A minimum of 3 years’ experience working in a similar role and experience of working in a manufacturing environment would be advantageous.
- Strong knowledge of Employee Relations, Payroll and Benefits , Learning and Development, Diversity and Inclusion, HR best practices and Employment Law.
- Strong organisational skills with the ability to handle multiple tasks and prioritise effectively.
- Excellent communication and interpersonal skills, fostering a welcoming and inclusive work environment.
- Able to work with moderate guidance.
- High attention to detail, approachable and ability to maintain confidentiality.
- Strong data analytical skills, likely an intermediate level of MS Excel ability.
- Quick learner and adaptive thinker, who can apply prescribed guidelines or procedures to resolve problems.
Job conditions and work location:
This is a full-time position of 37.5 hours per week over the standard working hours of 9.00am to 5.30pm Monday to Friday. An hour is allowed for lunch.
The role is based at our Letchworth’s office with travel once a month to High Wycombe. Option to work two days a week at home after successful probationary period. Requirement to be able to drive to Letchworth’s site and High Wycombe site.
Benefits:
Comprehensive benefits package includes: Life Assurance, Income protection, Pension with salary sacrifice option, opportunity to get Private Medical Insurance, Health Cash Plan or to join the Bike to work scheme. You can also enjoy 25 days holiday increasing with length of service, staff discount on company products & merchandise and Group bonus scheme.
